The COO’s Playbook for AI-Driven and Agentic Operations - Operations Council
"The question is no longer whether AI belongs in the operating model, but how it can be applied in a way that produces measurable operational value without introducing instability. This requires a grounded approach, one that treats AI and agentic AI as extensions of operational design rather than independent initiatives."
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Understanding the Difference Between AI and Agentic AI
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AI in its current form supports pattern recognition, forecasting, and classification across large datasets. It enhances visibility and sharpens decision making within defined parameters. Agentic AI extends this capability by introducing systems that can plan, coordinate, and execute across multiple steps with limited intervention. The distinction matters. One improves decisions. The other begins to carry them out.