This link has been bookmarked by 77 people . It was first bookmarked on 13 Jan 2008, by Brian Solis.
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Joseph ThornleyThe budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
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1) A Community Advocate
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2) Brand Evangelist
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3) Savvy Communication Skills, Shapes Editoria
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4) Gathers Community Input for Future Product and Services
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Community Manager
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16 real job descriptions
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there were 4 number of Tenets, or beliefs that each role holds
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1) A Community Advocate
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As a community advocate, the community managers’ primary role is to represent the customer.
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2) Brand Evangelist
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the community manager will promote events, products and upgrades to customers by using traditional marketing tactics and conversational discussions
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the individual has a higher degree of trust and will offer good products.
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3) Savvy Communication Skills, Shapes Editorial
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The community manager should first be very familiar with the tools of communication
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is also responsible for mediating disputes within the community
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the role is responsible for the editorial strategy and planning within the community, and will work with many internal stakeholders to identify content, plan, publish, and follow up.
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4) Gathers Community Input for Future Product and Services
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community managers are responsible for gathering the requirements of the community in a responsible way and presenting it to product teams
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Additional Resources
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23 Oct 10
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20 Jul 10
Andy McIlwainIn nearly all the job descriptions of a Community Manager, the following beliefs were spelled out as requirements for the role.
community management roles responsibilities customer service technology online marketing for:@twitter
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Angela BengtsonCommunity Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
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31 Jan 10
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08 Dec 09
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04 Nov 09
emotools emotoolsUn post muy citado de uno de los gurú más respetados del marketing online, Jeremiah Owyang, que define cuatro grandes funciones que se asocian al Community Manager: 1) Defensor de la comunidad de usuarios y clientes, 2) Embajador de la marca, 3) Canal de
community socialmedia socialnetworking management marketing marketing_2_0
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Stephen DaleThe budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
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19 Mar 09
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Ingrid KoehlerWhat does a good community manager/ facilitator need?
socialmedia for:strategyanddevelopmentunit community management web2.0 socialnetworking marketing strategy collaboration communitymanager social
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24 Jan 09
Richard TreadwayCommunity manager descriptions
communitymanager socialnetworking socialmedia onlinecommunity juniper-community
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14 Dec 08
David MurrayThe title says it all
socialmedia web2.0 onlinecommunity web social socialnetworking work strategy
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Howard RheingoldThe budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
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E. Alana Jamescommunity management strategies outlined/does a great job of linking to himself on the web
community socialnetworking collaboration marketing strategy websitedesign shortcut:community management
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Michel Bauwensinclude community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
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pete mecThe budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship, online communication skills, and product requirements gathering and improvements.
business community marketing socialnetworking socialsoftware
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25 Nov 07
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