We’re All Programmers Now
Generative AI can help employees who have no coding background become adept programmers, or what we call citizen developers. By simply describing what they want in a prompt, nontechnical employees can collaborate with generative AI tools to build entire applications—a process that until recently required advanced programming ability.
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With no need for an IT professional to design and build new applications, systems developed using generative AI will be more likely to fit the specific needs of their users, increasing the probable effectiveness of the applications
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Nonetheless, many IT staffers with whom we’ve spoken are opposed to citizen development. They fear that it will result in poor-quality systems that the IT team will have to repair—or that generative AI tools will replace IT entirely.