“Technology is a cultural experience. It unfolds over time. It needs duration to become meaningful: designers need time to shape it so it feels familiar, and people need time to absorb it into their lives in a way that makes sense to them.” @jkolk…
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In my new role at @iitdesign, I had the opportunity to join Jarrett and my colleague Weslynne for a discussion of systems design, service design, private versus public sector, why design isn’t just problem solving, and where we’re headed next. …
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