When asked what they would consider treatment success, patients with chronic pain specify a large reduction in pain intensity, by 50% or more [17-19]. Their ideal outcome is pain intensity of 3/10 or below on a 0–10 NRS, or its equivalent when pain is rated categorically, i.e. no worse than mild pain. They also want substantial reductions in fatigue, distress and the loss of quality of life that accompanies chronic pain. Chronic pain patients want mean decrements in excess of 50% on measures of interference on either the Brief Pain Inventory (BPI) or the Multidimensional Pain Inventory (MPI) [20]. Patients in this latter study thought that an acceptable level of pain was around 3–4/10, no worse than mild pain. Much the same is true in migraine, where the outcome specified is that of complete pain relief [21].
The construct of recovery for typical back pain patients seeking primary care is more complex than previously recognized and is a highly individual construct, determined by appraisal of the impact of symptoms on daily functional activities as well as quality of life factors. These findings will be valuable for reassessing how to optimize measures of recovery from low back pain by addressing the spectrum of factors patients consider meaningful.
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Defining "reliable recovery" and "reliable improvement"
Depression was assessed with the 9-item Patient Health Questionnaire Depression Scale (PHQ-9:Kroenke, Spitzer, & Williams, 2001) which ranges from 0 to 27 with a recommended cut-off of 10 or above for distinguishing between clinical and non-clinical populations. Anxiety was assessed with the 7-item Patient Health Questionnaire Generalized Anxiety Disorder Scale (GAD-7: Spitzer, Kroenke, Williams, & Lo, 2006), which ranges from 0 to 21.
Previous reports of outcomes in IAPT services have used the “recovery” index. An individual is judged to have recovered if s/he is a case at pre-treatment and has dropped below the clinical/non-clinical cut-off for depression and anxiety at post-treatment. This measure does not take into account whether the observed change is greater than the measurement error of the scales. As a consequence, a patient who starts treatment just above the clinical threshold and finishes treatment just below it will be classified as “recovered” even if the improvement is not statistically reliable.
Don Berwick, distinguished health quality guru and, until recently, in charge of the Center for Medicare and Medicaid Services, long ago pointed out that “The ultimate measure by which to judge the quality of a medical effort is whether it helps patients (and their families) as they see it.”1 This may seem a statement of the obvious, but it has taken a surprisingly long time for any health service to systematically collect information from patients about their health status.