samuel bausson's List: web <> industries culturelles et autres secteurs

• The surveys were not a learning tool; they were a reporting tool.
• Building a better feedback mechanism for all comments--good and bad--requires two things:
  1. Staff who are eager to learn from visitors (and have processes in place to support change).
  2. Designed systems in which visitors can see where their comments go and how they have impact.
• The fact that every comment receives a response sets a precedent that the board is a place for a conversation between staff and users, not a black hole for users' suggestions.
• Talking to front-line staff members reveals that yes, visitors have lots of things they want to say and discuss--whether in a rant, a series of questions, or extended reverie.
• The problem with the current state of things is that those comments rarely gets to the people who can actually use them.
• When I'm shopping, the staff members with whom I interact are stockers, checkers, and baggers
• And by responding to the comments publicly, those high-level staff members demonstrate their commitment to responsiveness and visitors' needs.
• he simple presence of an open, public dialogue between visitors and staff changes the dynamic of the store for everyone. Whether I make a comment or not, I know that my grocery store is listening to me and people like me, and that we are trying together to make it a better place.

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• collaborations entre des projets menés de front par des bénévoles, comme Wikisource et Wikipédia, et des organismes publics comme la BnF, permettent d’ouvrir au plus grand nombre l’accès à des ressources littéraires de qualité

• Chatroulette exacerbates the perception that stranger interactions are uncomfortable, weird, and often sexual in nature. It encourages people to see each other as entertainment instead of as human beings.
• Chatroulette strips away all of the social conventions and scaffolding we use to relate to strangers in public.
• I can't help but think how much better it would be if the system provided an external prompt--a challenge or a topic to discuss.
• Bringing a "third thing" into the Chatroulette ecosystem would help people interact in a civil manner.
• decontextualized environment
• social objects
• I could imagine a delightful application on a museum website that would allow me to chat with a stranger about a featured artifact or artwork.

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• Or le contrat passé par Google avec la Ville de Lyon autorise le fameux moteur de recherche à s’octroyer de manière exclusive « la pleine propriété sans limitation dans le temps » des fichiers originaux qu’il a produits, en échange d’une simple copie digitale remise aux lyonnais
• • fjkldsfjskldfjksljdf
• Bibliothèque municipale de Lyon appartenant au domaine public,
• « En numérisant un fonds entier, ou du moins une partie considérable des collections, elle (la firme Google) s’assure un droit de propriété sur une bibliothèque, c’est-à-dire un bien unique constitutif d’une universalité. Les bibliothèques concernées sont cependant essentiellement publiques et incorporées au domaine public. »
• Quant au détail qui tue, révélant que Google s’octroyait la pleine propriété des fichiers,

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