This link has been bookmarked by 66 people . It was first bookmarked on 05 Feb 2008, by Dizzle Dorf.
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22 Jun 12
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07 Apr 09
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18 Feb 09
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When people revisit such sites, they tend to do the same things repeatedly and develop a high degree of skilled performance — something we rarely saw on websites in the past.
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First-time visitors to a site don't have the conceptual model needed to correctly interpret menu options and navigate to the appropriate place. Lacking this contextual understanding, they waste time in the wrong site areas and misinterpret the area content.
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Because they move so fast, experienced users don't waste much time learning new features. Users have tunnel vision on their favorite sites: unless a new feature immediately proves its worth, users will stick to safe, familiar territory where they can quickly accomplish their tasks and leave.
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A fairly large minority of users still don't know that they can get to a site's homepage by clicking its logo, so I still have to recommend having an explicit "home" link on all interior pages
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23 Aug 08
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26 Mar 08
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Ratcatcher"Given these difficulties, many users are at the search engine's mercy and mainly click the top links — a behavior we might call Google Gullibility."
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23 Mar 08
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09 Mar 08
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07 Mar 08
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Thus
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IA area
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To help new users find their way, sites must provide much more handholding and much more simplified content.
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Users have tunnel vision on their favorite sites: unless a new feature immediately proves its worth, users will stick to safe, familiar territory where they can quickly accomplish their tasks and leave.
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Gullibility
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Email newsletters remain the best way to drive users back to websites.
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Most business professionals are not very interested in podcasts or newsfeeds (RSS).
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Opening new browser windows is highly confusing for most users. Although many users can cope with extra windows that they've opened themselves, few understand why the Back button suddenly stops working in a new window that the computer initiated.
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Links that don't change color when clicked still create confusion, making users unsure about what they've already seen on a site.
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Splash screens and intros are still incredibly annoying: users look for the "skip intro" button — if not found, they often leave.
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A fairly large minority of users still don't know that they can get to a site's homepage by clicking its logo, so I still have to recommend having an explicit "home" link on all interior pages
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breadcrumbs
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wary
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about giving out personal information.
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Non-standard scrollbars are often overlooked and make people miss most of the site's offerings.
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Thus
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Thus
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Martha GrenzebackUsers now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures.
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06 Mar 08
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19 Feb 08
Jill ONeillusers lack evaluation and information literacy skills, but is it wise to expect an interface to soothe that irritation? My question, not his
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13 Feb 08
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12 Feb 08
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11 Feb 08
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08 Feb 08
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06 Feb 08
miaculpaNotes on what is needed in design for users' skills.
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05 Feb 08
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Ludwig GatzkeUsers now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures.
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David Feld"Users now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures."
jakobnielsen usability design webdesign ui web internet online
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04 Feb 08
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Mathieu PlourdeUsers now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures.
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