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Levi's is standardizing on a single global instance of SAP ERP, and told The Reg it was forced to take shipping systems at its three massive US distribution centers off line for a full week in April to fix problems receiving and fulfilling orders.
The company not only lost business during the shut down, but also saw customers who'd placed orders cancel them once the systems were back up.
A Levi's company spokesman blamed the problem on integration of "legacy systems". He told The Reg Levi's is continuing the software rollout but notes it's currently in a "stabilization phase".
Problems with a massive global enterprise resource planning (ERP) rollout have helped send Levi Strauss' second-quarter results through the floor.
The jeans giant reported a 98 per cent drop in net income to $1m and squarely blamed "substantial costs" as
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