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In search of a robust method for Social Media ROI we started with social media’s closest ancestor “marketing” (feels like the evolution from ape to men) and tried to find well-proven methods for marketing ROI. So I checked first Yahoo then Google for “Mar
roi socialmedia metrics marketing social measurement trends media kw50 m12.2009 delicious
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marian caseyWithout going too deep into all the methods and techniques here is a financially verifiable and mathematical doable ROI calculation for Social Media:
Contribution Margin in currency generated from externally referred customers
over cost in currency for -
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02 Mar 09
Harold JarcheClearly an even "somewhat" acceptable method for calculating marketing ROI doesn't exist. And that is actually OK. Is there a ROI for bookkeeping? No. Is there a ROI for facilities management? No. Is there a ROI on producing business cards or creating a l
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01 Mar 09
Bertrand DuperrinContribution Margin in currency generated from externally referred customers
over cost in currency for human interaction and other cost to manage and engage in the ecosystem
= Social Media ROI.
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