This link has been bookmarked by 23 people . It was first bookmarked on 16 Jul 2006, by nancy.
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24 Feb 08
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"Whenever a company or store breaks its contract, you have every right to expect something in return," Greenberg says. "Just be sure you know in advance what you want when you're asked."
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"But you broke your promise."
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"Don't start with the details -- talk first about how you feel as a customer," says Hunt, editor of cheapskatemonth
ly.com . "You stand a much better chance of getting your way if you are an innocent victim rather than an angry shopper." -
"I feel like I was tricked."
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"I always say to companies that you're entitled to make a profit, but if your competitors can do it for less, you guys probably can too."
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"Your rivals can do it for less."
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"All prices on big-ticket items are negotiable," says Cohen. "You just have to find the right person who can do the deal, and then have the courage to ask.
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"Help me spend my money here."
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"Don't be afraid of silence," Questel says. "Silence almost always works in your favor. It says you're on the fence, that you need just one more goodie to get the deal done."
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"Hmmm, I don't know..."
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if you view it as a discussion of joint interests, you'll be more likely to put fair terms on the table and find common ground.
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They think it makes them look cheap. And yet they're certain that someone, somewhere, got a better price
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hate to haggle
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Just pay less for them. And the secret to paying less? Negotiation
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Haggle Like a Pro: 5 Lines That Work
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17 Sep 06
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18 Aug 06
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17 Jul 06
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16 Jul 06
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15 Jun 06
Sander van ZoestWant to get more for less? Here's how to cut a deal.
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14 Jun 06
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Nitin BadjatiaHaggling like its nobody's business
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31 Jul 05
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08 Jun 05
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