This is my practice post.
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While a lot of the discussion about Library 2.0 involves technology, libraries with limited technology funding or in communities affected by the digital divide can still work toward Library 2.0. If technology options are limited, consider physical functions that will better serve current customers as well as bring in new ones. You can develop ideas for new, affordable offerings, including physical services, from other libraries, staff feedback, and by surveying both current and potential customers.
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What makes a service Library 2.0? Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service. Even older, traditional services can be Library 2.0 if criteria are met. Similarly, being new is not enough to make a service Library 2.0.
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Joanne SCasey, M. E., & Savastinuk, L. C. (2006). Library 2.0 : service for the next generation library. Library Journal, 131(4), 40-42. Retrieved from http://www.libraryjournal.com/article/CA6365200.html
IMT122 IMT122 Reading List Week 09 Topic 08 Web 2.0 libraries Essential Reading
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18 Oct 12
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he heart of Library 2.0 is user-centered change
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nviting user participatio
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It also attempts to reach new users and better serve current ones through improved customer-driven offerin
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Technological advances in the past several years have enabled libraries to create new services that before were not possible, such as virtual reference, personalized OPAC interfaces, or downloadable media that library customers can use in the comfort of their own homes. This increase in available technologies gives libraries the ability to offer improved, customer-driven service opportunities.
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Libraries are in the habit of providing the same services and the same programs to the same groups
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, Stephens believes that “Library 2.0 will be a meeting place, online or in the physical world, where [library users'] needs will be fulfilled through entertainment, information, and the ability to create [their] own stuff to contribute to the ocean of content out there.”
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. It's never been easy to reach this group with physical services, because libraries are constrained by space and money and cannot carry every item that every user desires
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Chris Anderson, editor-in-chief of Wired, who coined the phrase in an article of the same name in 2004, argues that the demand for movies or books that are not hits far outnumbers the demand for those that are hit
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Going after the diverse long tail requires a combination of physical and virtual services
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14 Sep 12
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16 Jun 12
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Libraries are changing
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staffing levels, service models, access to resources, and services to the public
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seeking more efficient ways of delivering services to achieve greater returns on financial investments
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inviting user participation in the creation of both the physical and the virtual services they want
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consistently evaluating services
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improved customer-driven offerings
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While not required, technology can help libraries create a customer-driven, 2.0 environment
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Technological advances in the past several years have enabled libraries to create new services
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customer-driven service opportunities
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Tapping new users through the “long tail”
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Libraries are in the habit of providing the same services and the same programs to the same groups
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“Library 2.0 will be a meeting place, online or in the physical world, where [library users'] needs will be fulfilled through entertainment, information, and the ability to create [their] own stuff to contribute to the ocean of content out there.”
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Many public libraries now try to offer a hit-driven collection plan, putting forth popular materials that many of their existing customers request.
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non-users might be better served if librarians consider what's called the long tail
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demand for movies or books that are not hits far outnumbers the demand for those that are hits
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Going after the diverse long tail requires a combination of physical and virtual services
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Blogs and wikis are other ways to engage customers and push fresh content to users
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At its most basic level, the Library 2.0 model gives library users a participatory role in the services libraries offer and the way they are used
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This can be done electronically, such as through the personalization of library web pages, or physically through new service options such as allowing customers to call impromptu book talks or discussion groups
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To increase both your library's appeal and value to users, consider implementing customizable and participatory services
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Your library customers have favorite titles, authors, and genres. Allowing them to comment, write reviews, create their own tags and ratings, and share them with others through a more versatile OPAC interface will enhance your catalog
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Libraries should remain as vigilant with protecting customer privacy with technology-based services as they are with traditional, physical library services
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While a lot of the discussion about Library 2.0 involves technology, libraries with limited technology funding or in communities affected by the digital divide can still work toward Library 2.0. If technology options are limited, consider physical functions that will better serve current customers as well as bring in new ones
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31 May 12
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Gerry Solomon"The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services. It also attempts to reach new users and better serve current ones through improved customer-driven offerings."
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20 May 12
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27 Apr 12
Vivian HarrisMichale Casey & Laura Savastibuk
library2.0 web2.0 library technology libraries 2.0 article web
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19 Mar 12
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or downloadable media that library customers can use in the comfort of their own homes
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While not required, technology can help libraries create a customer-driven, 2.0 environment. Web 2.0 technologies have played a significant role in our ability to keep up with the changing needs of library users. Technological advances in the past several years have enabled libraries to create new services that before were not possible, such as virtual reference, personalized OPAC interfaces, or downloadable media that library customers can use in the comfort of their own homes. This increase in available technologies gives libraries the ability to offer improved, customer-driven service opportunities
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downloadable media that library customers can use in the comfort of their own homes
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downloadable media that library customers can use in the comfort of their own homes
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05 Mar 12
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08 Jan 12
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Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Administrators and taxpayers are seeking more efficient ways of delivering services to achieve greater returns on financial investments.
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27 Sep 11
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27 Jun 11
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09/01/2006
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Library 2.0 could revitalize the way we serve and interact with our customers.
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At its most basic level, the Library 2.0 model gives library users a participatory role in the services libraries offer and the way they are used.
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Libraries should remain as vigilant with protecting customer privacy with technology-based services as they are with traditional, physical library services.
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What makes a service Library 2.0? Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service.
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16 Jun 11
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15 Jun 11
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11 Jun 11
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hris Anderson, editor-in-chief of Wired, who coined the phrase in an article of the same name in 2004, argues that the demand for movies or books that are not hits far outnumbers the demand for those that are hits. Matc
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Anna-Kaisa SjölundLibrary 2.0
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point customers to such wonderful online tools as Writely and Writeboard, which both offer word processing applications that run in the web browser
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37signals offers several useful online tools that range from its powerful project management application Basecamp to the personal information organizer Backpack and sharable to-do lists called Ta-da Lists—all of which are available in free, fully optioned versions
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Some libraries have expanded physical services by creating specific areas for teen and community activities, reflecting the public's desire for a civic space and exciting new programs. The Cecil County Public Library in Elkton, MD, offers Teen Game Nights. GCPL held a very successful teen band competition in 2005 as part of its Year of the Teen.
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29 Mar 10
Christa Lochead"If we keep our content locked up on our own web sites and don't get it out there for people to use as they want to use it, then our content will fall by the wayside.”"
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The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services
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Jenny Levine
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If we keep our content locked up on our own web sites and don't get it out there for people to use as they want to use it, then our content will fall by the wayside.”
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What makes a service Library 2.0? Any service, physical or virtual, that successfully reaches users, is evaluated frequently, and makes use of customer input is a Library 2.0 service.
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26 Mar 10
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It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consistently evaluating services
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Technological advances
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virtual reference, personalized OPAC interfaces, or downloadable media that library customers can use in the comfort of their own homes
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Stephens believes that “Library 2.0 will be a meeting place, online or in the physical world, where [library users'] needs will be fulfilled through entertainment, information, and the ability to create [their] own stuff to contribute to the ocean of content out there.”
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harnessing the collective intelligence of everyone
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In an online environment, this takes the form of feedback, user reviews, and user-crafted social networks. Sites as diverse as Amazon, Flickr, MySpace, Facebook, and Wikipedia (see “2.0 Resources,” p. 42) all depend on high levels of user participation to expand the value of the product.
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Blogs and wikis are other ways to engage customers and push fresh content to users.
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used open source wiki software to create a successful subject guide that facilitates customer feedback.
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At its most basic level, the Library 2.0 model gives library users a participatory role in the services libraries offer and the way they are used
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Customers
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should they desire, will be able to tailor library services to best meet their own needs. This can be done electronically, such as through the personalization of library web pages, or physically through new service options such as allowing customers to call impromptu book talks or discussion groups. Such collaborative efforts require librarians to develop a more intensive routine of soliciting customer response and regularly evaluating and updating services.
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The Library 2.0 model seeks to harness our customer's knowledge to supplement and improve library services
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Your library customers have favorite titles, authors, and genres. Allowing them to comment, write reviews, create their own tags and ratings, and share them with others through a more versatile OPAC interface will enhance your catalog
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vigilant with protecting customer privacy
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. “I would love to implement some of these Web 2.0 ideas, but with reference, instruction, and collection development responsibilities, I don't have the time to innovate constantly. In my own case, I'm hoping I can leverage free sites like Flickr and PBWiki and APIs [an application program interface, the end result of which is often referred to as a mashup] like Google Maps to create a Web 2.0–friendly environment for the library web site.”
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. It's at the very core of the whole 'Library 2.0' discussion, and this is why it's so critical. If we keep our content locked up on our own web sites and don't get it out there for people to use as they want to use it, then our content will fall by the wayside.”
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Many libraries have made encouraging advances in their electronic offerings by providing access to top-quality databases, downloadable audiobooks
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Both new and existing library services should be revisited routinely to ensure that they are still meeting expected goals.
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consider what services your library already offers that could be improved as well as new things that can be added
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it is essential to create a schedule of regular evaluations for new and existing services and seek both staff
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Your library may already offer some services that can be considered Library 2.0. If your organization combines these Library 2.0 options with a framework for continual change and customer input integrated into other operations within your library, it will be well on its way to becoming Library 2.0.
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01 Mar 10
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No matter how hard we try, many of the services we offer are not being used by a majority of our population
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02 Feb 10
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27 Jan 10
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In the current library world—particularly in public institutions—we are accustomed to focusing our services on those customers we already reach.
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22 Jan 10
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At its most basic level, the Library 2.0 model gives library users a participatory role in the services libraries offer and the way they are used.
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Add Sticky NoteThe heart of Library 2.0 is user-centered change.
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Enter Library 2.0. This new model for library service is being discussed online, at conferences, in administrative offices, and at the reference desk. If you and your library staff are not among those already talking 2.0, pay attention; Library 2.0 could revitalize the way we serve and interact with our customers.
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While not required, technology can help libraries create a customer-driven, 2.0 environment. Web 2.0 technologies have played a significant role in our ability to keep up with the changing needs of library users.
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Libraries are changing.
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10 Dec 09
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Library 2.0
Service for the next-generation library
By Michael E. Casey and Laura C. Savastinuk -- Library Journal, 9/1/2006
Libraries are changing. Funding limits and customer demands are transforming staffing levels, service models, access to resources, and services to the public. Administrators and taxpayers are seeking more efficient ways of delivering services to achieve greater returns on financial investments.
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kavangoThe heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consisten
web2.0 reference library2.0 oai metadata article litteramedia
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framestory"The heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want, supported by consiste
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mark vanThe heart of Library 2.0 is user-centered change. It is a model for library service that encourages constant and purposeful change, inviting user participation in the creation of both the physical and the virtual services they want
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Tanja GalettiCasey & Savastinuk's article "Library 2.0 - Service for the next-generation library" - great introduction;
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Juergen PlieningerService for the next-generation library / Michael E. Casey ; Laura C. Savastinuk
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pascale coulettePar Michael E. Casey et Laura C. Savastinuk, paru dans Library Journal le - 9/1/2006 -
Bibliotheconomie Web2.0 Bibliotheques Bibliotheques2.0 Articles
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Public Stiky Notes
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