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A recent survey Nortel Networks Ltd. (NYSE/Toronto: NT) completed with IDC reports that in less than five years up to 40 percent of the workforce will be hyperconnected, demanding everywhere, all-the-time communications. Not only will these individuals be emailing colleagues or using IM while on the go, they will also be tapping into social networks and online communities such as blogs, wikis, and online forums to improve business communications.
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