This link has been bookmarked by 21 people . It was first bookmarked on 26 Oct 2007, by Shanta Rohse.
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CRM Resources
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26 Oct 07
Ethan GardnerIn today's consumer-driven world, it's getting harder and harder to keep customers happy. If your business can't deliver a product or a service that immediately satisfies the client, it will be trampled by the long line of competitors behind it.
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