This link has been bookmarked by 8 people . It was first bookmarked on 20 Jun 2008, by Bertrand Duperrin.
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07 Sep 08
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Well, we have some smart companies adopting social tools for practical purposes: Wachovia, Pfizer, Lockheed Martin and Bearing Point all shared case studies. So did the CIA, as covered by Stewart Mader, who humorously suggested the way we run enterprises is similar to their own 1944 Manual on corporate sabotage (see also this video interview).
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Connections will do well because it is a good product. Sharepoint will have a greater install base because of ignorance and laziness among IT departments, but where it actually works for users, this will be as a result of either very expensive customisation or the leveraging of the partnerships mentioned above that provide social features. A default install of Sharepoint, as Lawrence Liu's demo proved, is a very lonely and sad place to be.
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A prominent topic among hallway conversations at E2.0 was the issue of barriers to adoption and how we overcome them. There was a good thread on the E2.0 community site, and several of the E2Open sessions (well done Ross!) covered this as well.
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We need to move from providing capabilities (blog, wiki, social network, etc) to providing contextualised solutions to specific business needs that build upon the new behavioural characteristics of social tools and the affordances of social networks.
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I suspect the best implementations of enterprise social computing in the next few years will continue to be constructed on a base of products (whether a major platform like Connections or a combination of best-of-breed tools), but their real value will be in the way these are moulded to individual and group needs within the enterprise to create truly situated, native tools that support both existing and new ways of working better than enterprise software ever has before. But even that is worth little unless we can also succeed in engaging people and weaving these tools into the social and political fabric of the organisation. Software can't fix that.
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04 Aug 08
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21 Jun 08
Martin Lindnerlee's meta wrap-up of "Enterprise 2.0" -- "enterprise social computing: death by buzzwords and vendors"? yes, i'd bet. one has to look for a different pitch, anticipating.
enterprise2.0_star5 headshift kp_consult enterprise2.0_state delicious
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20 Jun 08
Bertrand DuperrinSo the future I think we should try to avoid is one where the solution to every problem is to buy software. [...]
[Tools] real value will be in the way these are moulded to individual and group needs within the enterprise to create truly situated, native tools that support both existing and new ways of working better than enterprise software ever has before. But even that is worth little unless we can also succeed in engaging people and weaving these tools into the social and political fabric of the organisation. Software can't fix that.enterprise2.0 management adoption software enterprisesocialsoftware
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