Bertrand Duperrin
All along, just like we did with Knowledge Management from the very beginning, I have the feeling, growing stronger and stronger by the day, we are basically wasting our time and valuable resources on trying to crack what may not be no longer necessary, nor needed. To me putting together Social Software next to the traditional ROI concept is pretty much an oxymoron. Something we try to really make it work, yet, we keep failing over and over again.
socialsoftware ROI
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