On Managing A Community | chrisbrogan.com - The Diigo Meta page

• 23 Feb 12
  

  royah marie

  some good metrics for post content types

  social_media

• 03 Oct 11
  

  web2write Idensen

  MEASUREMENTS
  
  I’d measure my community manager on the following:
  Responsiveness to communications (blog comments, emails, twitter messages and forum threads) less than 24 hours max.
  Number of QUALITY blog posts read and shared via Google Reader.
  Number of meaningful comments (more than a few words, on topic, pertinent to the space) on appropriate blogs, videos, and other media per month.
  Overall quality of her Twitter stream ( maybe a 60/30/10 mix of industry-related / personal @ comments / and off-topic).
  Engagement on our blog/community/network. (Number of subscribers, number of comments, number of links out to other blogs from our community site).
  Number of quality blog posts and linking posts (probably a 40/60 split between original and linked, though some would argue for 30/70).
  Eventually, number of links from other sites to our blogs and media.
  SUCCESS OF THE PROJECT
  
  I’d feel our community manager was a success if she accomplished the following through her efforts:
  Empower the listening ability of our organization to our community’s needs and desires.
  Build an awareness of our organization through non-marketing efforts, measured by favorable or at least non-negative mentions on other blogs, forums, and in Twitter.
  Deliver a blog and/or media platform that’s useful to the community at large, and that grows in number of subscribers as well as engaged commenters.

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• 09 Jul 11
  

  lucykohler

  socialmedia community manager role

• 20 Mar 11
  

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• 01 Mar 11
  

  Jon Aston

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• 17 Feb 11
  

  Scott Williams

  Job Description Community Manager

• 15 Dec 10
  

  Kate Brigham

  community_manager

• 08 Nov 10
  

  Raphael Wintrebert

  community-manager école2.0 TIC

• 24 Oct 10
  

  Rosario Toscano

  community manager

• 28 Jul 10
  

  Lionel B -

  community management

• 30 May 10
  

  dolors reig

  I wonder how most organizations are handling the role of community manager. I'm curious where a community manager reports. Marketing? HR? Customer service? I

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• 12 May 10
  

  Chris Heuer

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• 26 Mar 10
  

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• 09 Mar 10
  

  Blaise Grimes-Viort

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• 05 Feb 10
  

  Scott Drummond

  tosort

• 03 Dec 09
  

  David Pires

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• 30 Nov 09
  

  Frederic Roginska

  [EN] Community-management Definitions ROI

• 12 Oct 09
  

  simon simon

  comMag dlcs

• 23 Sep 09
  

  ej g

  Chris Brogan--Jive reference for managing a community

  advice managing community

• 23 Aug 09
  

  jlearn 2.0

  metrics community_management

• 10 May 09
  

  khailee ng

  community organizing

• 02 Mar 09
  

  Brent MacKinnon

  Chris Brogan

  cop jobdescription communitymanager

• 28 Feb 09
  

  Rick Morgan

  Management jobdescription community comunitymanager

• 06 Jan 09
  

  Yvette Ferry

  So, you want to manage a community? Here are some of the best guidelines around. "My strategy for a community manager would be to accomplish the following: develop an awareness center for our industry (so we can listen and know what the community at lar

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• 30 Dec 08
  

  Wily Chandra

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• 04 Dec 08
  

  Aliza Gold

  web2.0 socialsoftware communitymanagement de.licio.us

• 18 Sep 08
  

  mark o'toole

  community_management

• 27 Aug 08
  

  Parul Mallick

  I wonder how most organizations are handling the role of community manager. I'm curious where a community manager reports. Marketing? HR? Customer service? I

  chrisbogan

• 21 Aug 08
  

  Brad Ovenell-Carter

  community socialmedia socialnetworking management web2.0

• 31 Jul 08
  

  Fred Cavazza

  social.media

• 25 Jun 08
  

  Erik Jonker

  Nice description of what a "community manager" should do.

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• 19 Jun 08
  

  maike online

  community blog forevideo socialnetwork management delicious

• 16 Jun 08
  

  duplessissr

  SocialMedia

• 09 Jun 08
  

  Matt Vance
• 01 Jun 08
  

  Jd lasica

  Chris Brogan on the basics of community

  socialmedia community

• 26 May 08
  

  Renato Albano

  Community socialmedia Management socialnetworking web2.0 marketing metrics

• 13 May 08
  

  Jessica Wallenfels

  community

• 

  Sami Huohvanainen

  community socialmedia management socialnetworking web2.0 howto

• 11 May 08
  

  E. Alana James

  great blog on managing an online community

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• 

  zachbraiker

  Useful criteria for an online community managers job

  onlinecommunity socialmedia

• 09 May 08
  

  Jen Harris

  GREAT article to justify an online specialist &/or community manager. The first step is to not only find this person, but convince others that their position is part of the marketing mix...because we don't realize it but, there are SO many companies who just don't get the value of someone being "out there" full time for a company.

  socialmedia community

• 07 May 08
  

  Sheryl Nussbaum-Beach

  I wonder how most organizations are handling the role of community manager. I'm curious where a community manager reports. Marketing? HR? Customer service? I

  intel

• 06 May 08
  

  Rick Powell

  twitter socialmedia community blogging socialnetworking

• 01 May 08
  

  Ian Wilker

  Brogan writes a job description for the community manager role -- and I can't think of 5 other people who've worked the role with the vigor and success he's made of it. "When E.F. Hutton speaks, people listen...."

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• 30 Apr 08
  

  Mark Dykeman

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• 29 Apr 08
  

  Mark Greenfield

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  Xavier Moisant

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  João Sousa

  community article management

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  Kelli Matthews

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  billyb

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• 28 Apr 08
  

  Phil Liff-Grieff

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  Kenneth Sutton

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  Robert Sanzalone

  delicious

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  Alex Howard

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  ilana fox

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  R Fahey

  managing community

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  Nick Drandakis

  communitymanager

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