This link has been bookmarked by 26 people . It was first bookmarked on 05 Feb 2008, by Christy Tucker.
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Maintain real-world decorum The virtual world often provides a shield that allows people to write things online that they would never say to someone in person. It’s difficult to stare someone in the face while you tell them you think their idea is rotten—and that’s good. In the real world, such discomfort over hurting someone’s feelings makes people think of gentler ways to express dissatisfaction with the work, and to suggest improvements, all of which leads to less conflict and better cohesion. But in the virtual world, people will often type things that are more bold—and rude—than they would ever say in real life. So it’s important that all team members work hard to maintain face-to-face standards of politeness and strive to frame criticism in as positive a manner as possible. On longer projects, debrief regularly You can’t make adjustments if you don’t learn from your mistakes. Simply taking notes about difficult situations can spark new solutions or reveal hidden problems. Many design teams hold a post-mortem project meeting to analyze how the work process unfolded. However, in a virtual space, you may need to adapt to changing situations mid-project. Negative is a four-letter word The morale of a virtual team can play a huge role in the success or failure of a project. As virtual work provides flexibility and freedom, it can also be isolating and even somewhat depressing, especially if you enjoy interacting with others regularly. This is another reason why conflict in the virtual space can be difficult to manage. If a team member already feels isolated or hasn’t really adjusted to the realities of the virtual work experience, this can spill over into the project. In virtual space, there are also fewer ways to vent frustrations. So, once a project goes bad, it can be a lot easier to dwell on negative emotions. The benefits of keeping communication positive—encouragin
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Christy TuckerCommunication for virtual teams, including ideas for dealing with conflict and keeping morale up. I agree with the idea of debriefing on long projects regularly rather than just at the end of a project; you can adapt and correct course more easily, plus everyone stays more connected.
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