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EMOTIONAL INTELLIGENCE & EMOTIONAL COMPETENCE
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The Ten Habits of Emotionally Intelligent People
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Label their feelings, rather than labeling people or situations.
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2. Distinguish between thoughts and feelings.
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3. Take responsibility for their feelings.
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4. Use their feelings to help them make decisions.
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5. Show respect for other people's feelings.
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6. Feel energized, not angry.
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7. Validate other people's feelings.
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8. Practice getting a positive value from their negative emotions.
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9. Don't advise, command, control, criticize, judge or lecture to others.
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10. Avoid people who invalidate them, or don't respect their feelings.
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THE EMOTIONAL COMPETENCE FRAMEWORK
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Personal Competence
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- Emotional Awareness:recognizing one's emotions and their effect
- Accurate Self-assessment: knowing one's strengths and limits
- Self-confidence: A strong sense of one's self-worth and capabilities
- Self-control: Keeping disruptive emotions and impulses in check
- Trustworthiness: Maintaining standards of honesty and integrity
- Conscientiousness: Taking responsibility for personal performance
- Adaptability: Flexibility in handling change
- Innovation: Being comfortable with novel ideas, approaches and new information
- Achievement drive: Striving to improve or meet a standard of excellence
- Commitment: Aligning with the goals of the group or organization
- Initiative: Readiness to act on opportunities
- Optimism: Persistence in pursuing goals despite obstacles and setbacks
SELF-AWARENESS SELF-REGULATION MOTIVATION -
Social Competence
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- Understanding others: sensing others' feelings and perspectives, taking an active interest in their concerns
- Developing others: Sensing others development needs and bolstering their abilities
- Service orientation: Anticipating, recognizing, and meeting customers' needs
- Leveraging diversity: Cultivating opportunities through different kinds of people
- Political Awareness: Reading a group's emotional currents and power relationships
- Influence: Wielding effective tactics for persuasion
- Communication: Listening openly and sending convincing messages
- Conflict management: Negotiating and resolving disagreements
- Leadership: Inspiring and guiding individuals and groups
- Change Catalyst: Initiating or managing change
- Building bonds: Nurturing instrumental relationships
- Collaboration and cooperation: Working with others toward shared goals
- Team capabilities: creating group synergy in pursuing collective goals
EMPATHY SOCIAL SKILLS
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phoenix2lifeEmotional Intelligence & Emotional Competency
psychology intelligence communication relationships lifehacks motivation health advice emotions for:@twitter
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EMOTIONAL INTELLIGENCE: A form of intelligence relating to the emotional side of life, such as the ability to recognize and manage one's own and others' emotions, to motivate oneself and restrain impulses, and to handle interpersonal relationships effectively. * Originated by Daniel Goldman, psychologist, denoting the cluster of traits/abilities relating to the emotional side of life * major components of emotional intelligence: knowing our own emotions, managing our own emotions, motivating ourselves,recognizing the emotions of others,and handling relationships The Ten Habits of Emotionally Intelligent People Copyright 1999 Steve Hein, The EQ Institute - May be copied for educational uses.
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31 Jan 07
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