This link has been bookmarked by 5 people . It was first bookmarked on 23 Jun 2009, by Bertrand Duperrin.
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09 Sep 09
Hutch CarpenterCreating an innovation strategy does not need to be a massive project. However it is critical to identify and prioritize the kinds of innovation that are aligned with the firm’s positioning and long-term strategy. Governance is a key element of this process, in establishing parameters for allocating resources and managing risk. A clear strategic framework helps identify the initiatives that will best support useful innovation.
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23 Jun 09
Bertrand DuperrinHowever there are many barriers to innovation in large professional firms, including billing imperatives, strong functional specialization, and often highly risk-averse cultures. Much of the management literature on innovation focuses on product development and design, and is not always relevant to a professional services environment.
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Young, talented professionals show little interest in continuing to plough the furrow of long-established processes, however wax enthusiastic about creating new approaches to their work.
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There are many aspects to service delivery innovation, notably the integration of internal, external and online resources to create efficient and differentiated value creation for clients.
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Effective innovation in this space enables offers that create value for both clients and their service providers
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