Evolving Web: Lean Management and The Pull of Goals - The Diigo Meta page

• 24 Feb 09
  

  Bertrand Duperrin

  Goals are indeed a pull system. Goals come from internal processes. We have individual and shared goals that motivate us to act.
  Goals pull us, we ideally act based on goals. These individual actions are tasks. The tasks we take on are in service of the goals. However, if we don’t actually enjoy what we’re doing in service of these goals or, worse yet, act contrary to our goals – we are squandering our lives.
  
  In a business context, if goals are clear amongst teams and the organization, the work involved in achieving those goals is more likely to be rewarding. We are happier in doing it. And this is a pull process.

  lean organization pull management goal

  • The push of drive is the artificial force necessary to apply to people to get them to work contrary to their own goals.

    Enter here the concept of friction.  When you apply an external force to an object to get it to move, friction occurs.  The amount of friction is the amount of energy lost in the transfer of momentum from one object to another.  Loss of energy = waste.

    In a pull system, things operate faster by removing friction or constraints.  In a push system, things operate faster by applying more force.

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