This link has been bookmarked by 3 people . It was first bookmarked on 12 Jan 2009, by Richard Fahey.
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15 Jan 09
Bertrand DuperrinWhereas, existing organisational teams wanting to form a community are a bit harder as the team already has a structure and dynamic, instead of it being born in the community.
They like having order and one community being the definitive hub for a topic, but the problem is that this community is too big, and people don’t always feel comfortable participating in such a big circle.
Smaller communities are better as people trust their peers and feel confident to participate, plus they have a similar shared context, so community activity is to your calibre…soon it becomes your favourite coffee shop to hang out and talk with your favourites friends about your favourite topic.-
1. Usually the lead wants to build a community for their people (a one stop shop of conversations and documents for their business unit). So we build a community for hundreds of people, and structure it by region or topic or sub-teams etc.
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2. Another idea, much to the chagrin of the lead, is to have many communities, as now there will be more places to visit to find information, but that’s OK because we can perhaps aggregate or be able to batch communities together and search multiple communities in one go.
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If the software is really well designed you don’t need a manual, and therefore you can go with a bottom-up approach where people can create communities.
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Even if you do everything right, participation may still be lower than you would like. This is when the community leader needs to use techniques such as getting some regular bloggers, and sitting down with them and helping them post, for a month or so, till they gain traction.
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14 Jan 09
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12 Jan 09
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