Bertrand Duperrin
A very useful chart shows that in the “execution as efficiency” model leaders provide the answers and employees follow directions. New work processes are developed infrequently and implementing change is a huge undertaking. Problem solving is rarely required and judgement is not expected.
In the “execution as learning” model leaders set direction and articulate the mission and employees discover answers. Work processes keep developing and small changes, experiments and improvements, are a way of life. Problem solving is constantly needed, so valuable information is provided to guide employees’ judgement.
knowledgeeconomy problemsolving learning management process
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