You don’t have to seek these Cassandras out: if you are in management, they will find you. Like somebody who sells a product that he is passionate about, they will “sell” their concern to you with a passion. Don’t argue with them; even though it’s time-consuming, do your best to hear them out, to learn what they know and to understand why it affects them the way it does.
Would you like to comment?
Join Diigo for a free account, or sign in if you are already a member.