Creating Passionate Users: How to get users to RTFM - The Diigo Meta page

• 04 Sep 08
  

  Sacha Arozarena

  development howto software writing

• 12 Jul 08
  

  Erica of Juicy Web Design

  techwriting

• 25 Mar 08
  

  Michael Richards

  Design learning writing

• 06 Sep 07
  

  Fabiano Caruso

  del.icio.us e-learning tutorial

• 04 Jan 07
  

  sara

  imported:del.icio.us marketing tutorials usability users

• 28 Nov 06
  

  Nona Soyum

  And since we can't force our users to do anything, if we want them to RTFM, we need to make a better FM.

  business documentation marketing tips toread bpdel

• 26 Sep 06
  

  Pieter Ruiter

  forum manuals

  • Separate Reference from Learning
• 25 Sep 06
  

  Matt Warren

  design docsnewswire documentation learning manual marketing usability writing

• 21 Sep 06
  

  Lucy

  imported imported:del.icio.us

• 18 Sep 06
  

  Matt Vance
• 14 Sep 06
  

  arndis

  interface design

• 08 Sep 06
  

  Christian Spannagel

  article about how to write a manual. great.

  manual tutorial handbuch software training gestaltung design E-Learning

• 07 Sep 06
  

  isd

  !UNSORTED

• 04 Sep 06
  

  glen gatin

  blog education learning philosophy technology

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  Julio B
• 02 Sep 06
  

  Phil Parry

  blog Design education learning marketing science documentation manual writing usability toread Software work for:simonski for:undercrank from-delicious

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  Tom Hemingway

  great graphic on memorization versus understanding. This post is about better structure and content for tech tool manuals, but I think there is some application to science textbooks and other textbooks that involve experimental skills or other application

  learning science education tech_integration

Page Comments

• 
  Matt Warren on 2006-09-25
  Chart title: "The more they understand, the less they need to memorize". An excellent look at how reading documentation saves lots of effort. Duh (Passionate, September 3 2006).
• 
  sara on 2007-01-04
  A good manual for a complex product should usually include at least FIVE distinct sections: Reference Guide, Tutorial, Learning/Understanding, Cookbook/Recipe, and Start Here.

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