John Seely Brown, co-chairman of the Deloitte Center for Edge Innovation, former chief scientist of Xerox Corporation and director of its Palo Alto Research Center (P.A.R.C.).
“Metrics for such innovations are tricky, since social practices evolve slowly and surround us continuously, and thus become our frame of reference. It is not until we are abruptly forced to put them aside that we become aware of how much they have been shaping our lives.”