This link has been bookmarked by 107 people . It was first bookmarked on 20 May 2008, by someone privately.
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James ChoateI spend a lot of time visiting with companies and figuring out what ideas they represent and what lessons we can learn from them. I usually leave these visits underwhelmed. There are plenty of companies with a hot product, a hip style, or a fast-rising st
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Daniel SchaeferInterview about the unique approach of Zappos with a few good takeaways: Their employees own the culture, they really find the right people for the organization, and they are clear that they are a customer service company and that is #1.
zappos hiring customerservice employment marketing ideas picz08 ic101
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linkmessharvard business article on a model that works so far. $1000 bribe to get new workers to quit if they're not that keen.
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25 May 08
Tim Lossen“If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit! Why? Because if you’re willing to take the company up on the offer, you obviously d
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24 May 08
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23 May 08
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m cassimatiskttk: quick overview why internet shoe retailer Zappos such a great company. clever hiring practice: four-week training fully paid. then offer $1000 bonus if quit. wh company wants: employees dedicated not primarily to paycheck but to company,customers.
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22 May 08
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a huge number of its 1,600 employees are power users of Twitter so that their friends, colleagues, and customers know what they’re up to at any moment in time. But here’s what’s really interesting. It’s a hard job, answering phones and talking to customers for hours at a time. So when Zappos hires new employees, it provides a four-week training period that immerses them in the company’s strategy, culture, and obsession with customers. People get paid their full salary during this period.
After a week or so in this immersive experience, though, it’s time for what Zappos calls “The Offer.” The fast-growing company, which works hard to recruit people to join, says to its newest employees: “If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit!
Why? Because if you’re willing to take the company up on the offer, you obviously don’t have the sense of commitment they are looking for.
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This company is fanatical about great service
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it’s the emotional connection that seals the deal
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“If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit!
Why? Because if you’re willing to take the company up on the offer, you obviously don’t have the sense of commitment they are looking for.
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If you want to create a memorable company, you have to fill your company with memorable people.
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21 May 08
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Pelle Sten”Zappos actually bribes its new employees to quit!
Why? Because if you’re willing to take the company up on the offer, you obviously don’t have the sense of commitment they are looking for.” -
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After a week or so in this immersive experience, though, it’s time for what Zappos calls “The Offer.” The fast-growing company, which works hard to recruit people to join, says to its newest employees: “If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit!
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20 May 08
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arpie108After a week or so in this immersive experience, though, it’s time for what Zappos calls “The Offer.” The fast-growing company, which works hard to recruit people to join, says to its newest employees: “If you quit today, we will pay you for the a
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Brent SordylZappos calls “The Offer.” The company says to its newest employees: “If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit!
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19 May 08
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Don Schuetze4-weeks training, paid. After they offer $1000 to quit. Only the committed stay
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