Bertrand Duperrin
Forrester determined 13 areas where SaaS applications are making headway. These include:
* Archiving and eDiscovery
* Business Intelligence (BI)
* Collaboration
* CRM
* Digital asset management
* Enterprise content management
* Enterprise resource planning (ERP)
* Human resources
* Integration
* IT management
* Online backup
* Supply chain management
* Web content management
* Web conferencing
Saas software IT security adoption forrester
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