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This link has been bookmarked by 21 people . It was first bookmarked on 02 Jun 2009, by Kai Nehm.

06 Aug 09

Eric Delcroix
entreprise2.0 roi
05 Aug 09

Olivier Tripet
enterprise2.0 entreprise2.0 metrics roi management business delicious
15 Jul 09

Lawrence Liu
07 Jun 09

Christian Kreutz
enterprise2.0 ideas monitoring roi communication
06 Jun 09

Zhi Min Choo
enterprise2.0 measurement roi web2.0 2.0 enterprise opensource rss
Miguel Membrado
New ideas about measuring enterprise 2.0 effects

roi productivity enterprise2.0
Oscar Berg
Ideas for the measurement of Enterprise 2.0 effects

metrics ROI
enterprise2.0 roi
05 Jun 09

measurement enterprise2.0
enterprise2open links
I have commented on Björns post on how to measure the RoI (overall the effects of Enterprise 2.0).

Numbers and "ways to proove it" are of varying importance in organizational decision processes - we all know that many things get chosen and done without clear-cut rentability calculations etc. - yet getting executives to buy into Enterprise 2.0 pilot projects can profit a lot from well-defined numbers.

Please, read my comment and tell me what you think.

metrics measurement enterprise2.0
Douglas Schultz
e2.0
rickmans
enterprise2.0 measurement ROI
04 Jun 09

be tux
roi
03 Jun 09

Bjoern Negelmann
Blog post on the problem of success evaluation of Enterprise 2.0 acitivities and a proposal for a multiple level valuation

enterprise2.0 measurement roi enterprise20 e20summit
02 Jun 09

Bertrand Duperrin
As from the common practice of working with this model they have added a input level to the diagram that discribes the denominator of the classical ROI formula in terms of costs for the Intranet management. “Output” describes the produced content by the input - in quantity, frequency, reach & actuality, comprehensability & usability. “Outgrowth” explains the perceived messages from Intranet output - measured for example by the knowledge about the contents of the distributed messages/information. “Outcome” indicates the effects from the “outgrowth” in regards to the changed behavior in terms of participation in any Intranet services. At the top of the model “outflow” pictures the business effects of the changes in behavior.

enterprise2.0 socialcomputing output outgrowth outcomes outflow strategymaps measurement
- At this point I would like to focus on the part of “information management & distribution” as this is a precondition for the impacts on collaboration and also seen as the more difficult part to measure.
- While the GPRA is nowadays not differentiating between level 2 & 3 and therefore proclaims only a three-level model (output / outgrowth & outcome / outflow), for a further discussion on how Enterprise 2.0 is effecting the business value a differentiated four-level model would be more suitable
Kai Nehm
"In regards to a distinguished discussion I’d like to differentiate the notion of Enterprise 2.0 into two dimensions of impacts."

measurement roi Enterprise2.0