This link has been bookmarked by 2 people . It was first bookmarked on 26 Mar 2009, by Bertrand Duperrin.
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28 Sep 11
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26 Mar 09
Bertrand DuperrinThe last two Enterprise 2.0 FORUMs have shown that there are some reoccuring characteristics of sucessful perceived E2.0 projects that - from a qualitative perspective - might turn out to be the critical success factors. In regards to our on-going discussions about the topics of the Enterprise 2.0 programm I would therefore like to make some summing-up on these aspects:
enterprise2.0 enterprise2.0forum businesstransformation downturn crisis organization IT adoption feedback integration
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IT organizations usually follow a Plan-Build-Run framework that often means Plan-Build-Runaway after the system is deployed. But since many social applications are not transactional or process-specific in a traditional sense [.
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It structures the benefits of feedback on five levels (from the more concrete to less concrete) : “social creation” (benefits from the collective intelligence and actions in creating information, cross-links etc), direct feedback (benefits from cross-linking people and information by trackbacks, comments, bookmarks and feed subscriptions), systemic feedback (benefits from new relations/interconnections between people and information) and social feedback (benefits from gaining positive feedback, authority and acknowledgement).
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The focal point of the discussion led to new organizational patterns (more remote, open and collaborative, project-based, interdisciplinary working) that have to be created within the enterprises to lever the potentials of Enterprise 2.0.
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No one can run a business only with social applications - social applications are a supplement and enhancement for existing information technology. Therefore it needs to be integrate at some point with business applications to be business-critical in the long run.
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