Enterprise 2.0: Chance or Fool's Paradise for Business Transformation in Econo... - The Diigo Meta page

• 26 Mar 09
  

  Bertrand Duperrin

  The last two Enterprise 2.0 FORUMs have shown that there are some reoccuring characteristics of sucessful perceived E2.0 projects that - from a qualitative perspective - might turn out to be the critical success factors. In regards to our on-going discussions about the topics of the Enterprise 2.0 programm I would therefore like to make some summing-up on these aspects:

  enterprise2.0 enterprise2.0forum businesstransformation downturn crisis organization IT adoption feedback integration

  • IT organizations usually follow a Plan-Build-Run framework that often means Plan-Build-Runaway after the system is deployed. But since many social applications are not transactional or process-specific in a traditional sense [.
  • It structures the benefits of feedback on five levels (from the more concrete to less concrete) :  “social creation” (benefits from the collective intelligence and actions in creating information, cross-links etc), direct feedback (benefits from cross-linking people and information by trackbacks, comments, bookmarks and feed subscriptions), systemic feedback (benefits from new relations/interconnections between people and information) and social feedback (benefits from gaining positive feedback, authority and acknowledgement).
  • 2 more annotations...
  • • The focal point of the discussion led to new organizational patterns (more remote, open and collaborative, project-based, interdisciplinary working) that have to be created within the enterprises to lever the potentials of Enterprise 2.0.
    • No one can run a business only with social applications - social applications are a supplement and enhancement for existing information technology. Therefore it needs to be integrate at some point with business applications to be business-critical in the long run.

Would you like to comment?

Join Diigo for a free account, or sign in if you are already a member.