They have given their social media staff a clear mission and a great deal of autonomy; the account’s managers chat with customers, offer up front to solve problems, and empathize...
From Jane Hart - "...to understand the VALUE it holds for them personally or professionally, requires spending TIME on it – being immersed in it and “feeling” what it’s all about."
From Time - Social media site celebrates birthday with a round-up of influential moments and milestones
The Common Core has become a flashpoint at the nexus of education politics and policy, fueled by ardent social media activists. To explore this phenomenon, this innovative and interactive website examines the Common Core debate through the lens of the influential social media site Twitter. Using a social network perspective that examines the relationships among actors, we focus on the most highly used Twitter hashtag about the Common Core: #commoncore. The central question of our investigation is: How are social media-enabled social networks changing the discourse in American politics that produces and sustains social policy?
Overview of setting up a Classroom Twitter account by Kristen Wideen
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