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Terie Engelbrecht

Terie Engelbrecht's Public Library

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    Students need much more support and  feedback in the online environment than in a traditional course

  • Clearly communicate exactly how participants will be graded
  • Be prepared to use a variety of  delivery systems for feedback in case the technological system  fails. Examples are one-on-one and conference calls, fax, electronic  mail, video and computer conferencing. When feasible, consider  personal visits as well (traditional office hours).

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  • Email – if a message requires a reply or an action, do it right then. Put emails that need to be kept, but not acted on, in a specific folder before closing them. If the email is pure junk or not needed, delete it, don't keep it… just in case.
  • Keep a gradesheet hard copy handy or have a spreadsheet open to make notes while reading.
  • If the question is procedural, such as how to do something in the course management system, create a quick Jing video with an audio explanation to show students how to proceed. Accompany this with a transcript for those who have accessibility or technical issues with the video.

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  • Respond publicly to initial introductions in a way that   uses them as a springboard for discussion, connecting participants' experiences   to the workshop content and raising questions for consideration.
  • If your participants will be evaluated or graded,   make sure that they thoroughly understand the criteria that will be used
  • privately   remind them if they are not actively contributing to the discussion

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