"The following 20 items point out some of the main differences between training and development:
1. Training blends to a norm - Development occurs beyond the norm.
2. Training focuses on technique/content/curriculum - Development focuses on people.
3. Training tests patience - Development tests courage.
4. Training focuses on the present - Development focuses on the future.
5. Training adheres to standards - Development focuses on maximizing potential.
6. Training is transactional - Development is transformational.
7. Training focuses on maintenance - Development focuses on growth.
8. Training focuses on the role - Development focuses on the person.
9. Training indoctrinates - Development educates.
10. Training maintains status quo - Development catalyzes innovation.
11. Training stifles culture - Development enriches culture.
12. Training encourages compliance - Development emphasizes performance.
13. Training focuses on efficiency - Development focuses on effectiveness.
14. Training focuses on problems - Development focuses on solutions.
15. Training focuses on reporting lines - Development expands influence.
16. Training places people in a box - Development frees them from the box.
17. Training is mechanical - Development is intellectual.
18. Training focuses on the knowns - Development explores the unknowns.
19. Training places people in a comfort zone - Development moves people beyond their comfort zones.
20. Training is finite - Development is infinite."
To improve, we must know our biggest failings.
In the training and development field, our five biggest failures are as follows:
We forget to minimize forgetting and improve remembering.
We don't provide training follow-through.
We don't fully utilize the power of prompting mechanisms.
We don't fully leverage on-the-job learning.
We measure so poorly that we don't get good feedback to enable improvement.
The previous post in this series covered the initial go/no-go decisions: are you required to build a job aid? Does a need for rate or speed make a job aid impractical?
If the answer in both cases is no, then you don't have to build a job aid, yet there's no reason not to (so far). A good way forward at this point is to consider the characteristics of the real-world performance you have in mind. This is related to though not the same as task analysis. I have my own name for it:
"A job aid is information used on the job that enables someone to produce worthwhile results while reducing the need to memorize how and when to do so.
As Joe Harless said, job aids tell you what to do and when to do it.
I've organized job aids here by type, and a given job aid can belong to more than one type-which is why you'll see some more than once in the following lists."
"In effect, the Work, Connect and Learn Program will introduce people to each other so that shared and mutual interests may be identified and opportunity for collaboration and co-operation to occur. It mirrors my (and many others) personal experiences when first introduced to social tools and how it enabled them to find others with whom they could learn from."
"As long as I have been giving talks I have been talking about the idea of learning being embedded in objects (crediting Bruce Sterling's novel Distraction). My favorite story was always the fishing pole that teaches you to fish. Then last year we actually saw the teaching tennis racket. Now they're becoming more and more commonplace. My colleague Rod Savoie points to this item, a "new epinephrine tool, an example of Performance Support? When you want to use it, it tells you what to do so that you don’t have to learn it ahead of time." I replied, "That's a great example of performance support. Now imagine the package getting information live from the internet, and knowing your son's medical history, language preferences, vocabulary level…" And Danny D'Amours points to A connected interactive toothbrush."
"Scheduled to open later this year, the Renaissance Community Coop (RCC) will be a full grocery store, bringing area residents access to fresh fruit, vegetables and other staples. It’s a welcome addition to a town that came in second place for food insecurity in the U.S.
RCC will also bring an estimated 32 jobs to the area. Minimum wage in North Carolina is $7.25 per hour but the starting wage at RCC will be $10 per hour. In an area where median household income is $21,000, a secure, fair-wage job could prove transformational for families."
The internet allows farmers to share resources and best practices so that newcomers can easily solve problems, such as how to stave off aphids or mitigate late-season frosts. It can also link farmers to lower-priced land and equipment. Customers are easier to find, too, especially given the rise of CSAs, which provide a reliable market and source of capital in advance of the growing season. And then there’s the new ubiquity of agriculture: it’s happening everywhere, including in cities and suburbs. All of this amounts to a web of relationships — an emerging connective tissue among farmers and consumers — allowing more small-scale goods to be sold.
"It’s been almost twelve months since I reviewed my professional network, so it was timely to look at it again. Once again I’ve used Mark McNeilly’s article Ask These Questions About Your Professional Network Before It’s Too Late to guide my review. I also used Twitter Analytics and the free network visualisation tools TweepsMap to look at my Twitter network and socilab to look at my LinkedIn network."
"One of the reasons the city can run on renewable energy is that it has also worked hard to help residents use less power overall. With an aggressive energy efficiency program, the city actually uses less energy now than it did in 1989.
But even though Burlington has some unique circumstances—and a very liberal population that strongly supported the push to 100% renewables—Nolan believes that it's a goal that other cities can easily reach. Some smaller communities (like Greensburg, Kansas, which rebuilt with green energy after the town was destroyed in a tornado) have already achieved the goal, though Burlington is the first larger city."
"There are many contributing factors that have led to our current economic system and continued acceptance of the 40-hour workweek, three major factors being consumerism, inflation, and debt"
"A network weaver closes a triangle by introducing two unconnected people. This is valuable when those two people gain mutual benefit from knowing one another. Skilled network weavers share the value of the introduction, and even name the small first step to take. "
"Vu Le, Executive Director of Rainier Valley Corps and a self-proclaimed nonprofit humor writer, has a great piece up on his blog all about a concept he calls "Trickle-Down Community Engagement" (TDCE). What, pray tell, does he mean by that?
"This is when we bypass the people who are most affected by issues, engage and fund larger organizations to tackle these issues, and hope that miraculously the people most affected will help out in the effort, usually for free.""
"“Celebrity Freelancer” is my pet name for those internet-famous “gurus” who don’t seem to do much, besides spending 20 hours a day online, trying to get people to buy their e-books, speaking gigs or in my case, fine art.
For people stuck in office jobs they despise, being a “Celebrity Freelancer” sounds like a pretty sweet deal, until you actually have to do it. Having to be “interesting” every day and pimping all the time via your blog is actually a pretty demeaning and soul-destroying way to spend one’s life. After a couple of months you start hating yourself. Nein danke.
Some boring advice for young artistsIn "meta"
On cartooningIn "cartoons"
gapingvoid in IsraelIn "2014"
gapingvoid in Israel →
[This is strictly my personal blog. My work blog is over at gapingvoid.com.]
Since 1997 I've been drawing cartoons on the back of business cards, just to give me something to do while sitting at the bar.
So far, I have drawn over 10,000 of them.
The mission of hughcartoons.com is to document and archive every single one of the ten-thousand-plus cards I've drawn since 1997, plus any other cartoons, ideas and writings I care to share with the world. Documenting the cards is a mammoth task, but it’ll to be an amazing body of work, once it’s done.
I've been regularly showing the cards individually over at the gapingvoid.com since 2001.
The vast majority of the cards are India ink on acid-free card stock (Strathmore 400 vellum bristol board), cut to standard business-card size.
The cards are generally not for sale, because I want to keep the collection as intact as impossible.
I like getting emails from y'all: firstname.lastname@example.org.
I’ll be regualrly updating the site with new work, as events unfold etc.
Thanks for visiting,
- Hugh MacLeod
"My PKM practice doesn’t have to take hours, nor should it: As I am still working through and trying to refine by PKM practices, espcially with the use of twitter, I found the article Joke shared a great reminder of this.
#LrnToday is a way to add value to Twitter: Its fun to find and share articles but I really love placing it in this context. It’s also been fun seeing what everyone else is trying to learn. Here’s an example of how I have been using #LrnToday"
Several models on workplace learning collated by Charles Jennings
"The trouble is that the people who are supposed to train them worry that if they do a good job they might make themselves redundant.
But, says Boos administrators' attitudes change once they understand that they can have the machine do all the boring work, freeing up time for them to do strategic tasks.
The bottom line is that IT experts will increasingly be able to focus on engineering, while delegating routine operations to machines - as long as they embrace automation and its potential, the Forrester report says.
Boos's advice for IT workers is posted on his blog. "If you want to be in the best position to succeed in the IT world of tomorrow you should overcome your fear of change and actively embrace automation; as Forrester analyst Glenn O'Donnell puts it: 'Be the automator, not the automated.'""
"The trend of urbanization has made many people (most of them young) ever more dependent on supply chains that are out of their control. They look to others for their water, food and energy, spending what little money they make on goods and services that they could produce for themselves (in community) with minimal commitments of time and capital.
There are agro-ecological design strategies for every climate that help bring people (quickly and affordably) to a position of food, water and even energy self-sufficiency. These design strategies are specifically optimized to take as little time and require as little maintenance as possible, and they radically increase community resilience in the process."