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bill norton's List: Online Etiquette

  • Definition of Etiquette

    What online etiquette actually means

    • the code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other
      • The context is that its a definition. The continuity is good, this site is maintained and updated. The definition is comparable to other definitions from other sites.

    • Definition of ETIQUETTE

      : the conduct or procedure required by good breeding or prescribed by authority to be observed in social or official life
      • This is information from a credible source

      • The context is that its a definition. The continuity is good, this site is maintained and updated. The definition is comparable to other definitions from other sites.

  • Online etiquette

    How to have online etiquette. What does it consist of.

      • Where Does It Occur? 
           
        • Email – work / personal
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        • Instant Messaging
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        • Chat rooms
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        • Blogs
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        • Facebook
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        • Twitter
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        • YouTube
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        • LinkedIn
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        • Online courses
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        • Anything that is connected to the web
      • The Core Rules of "Netiquette": 
           
        1. Remember the Human - What would you say to a person's face?
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        3. Adhere to the same standards of behavior online that you follow in real life - Be ethical-don't break the law.
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        5. Know where you are in cyberspace - Observe--Lurk before you leap…know what is acceptable on the site.
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        7. Respect other people's time and bandwidth - You are not the center of cyberspace.
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        9. Make yourself look good online - Know what you're talking about and make sense—don't swear.
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        11. Share expert knowledge - Don’t be afraid to share what you know.
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        13. Help keep flame wars under control - "Flaming" is what people do when they express a strongly held opinion without holding back  any emotion-don’t monopolize with anger.
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        15. Respect other people's privacy - Of course, you'd never dream of going through your colleagues' desk drawers-so don't.
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        17. Don't abuse your power - Knowing more than others, or having more power than they do, does not give you the right to take  advantage of them. For example, sysadmins should never read private email.
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        19. Be forgiving of other people's mistakes
      • This is scholarly content from a schools .edu website. It is good comparable content from similar .edu sites.

    • Guide to Online Etiquette
    • Remember the “Golden Rule,” and respect others online

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  • Online School Guidelines

    Online schools have their own guidelines for online etiquette

    • Good Practices for communicating and participating online
    • Respect others and their opinions. 

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      • A key distinguishing feature of an online course is that communication occurs solely via the written word. Because of this the body language voice tone and instantaneous listener feedback of the traditional classroom are all absent. These facts need to be taken into consideration both when contributing messages to a discussion and when reading them. Keep in mind the following points:

        1. Respect others and their opinions. In online learning students from various backgrounds come together to learn. It is important to respect their feelings and opinions though they may differ from your own.
        2. Consider others’ privacy. Ask for permission if you want to forward someone’s email messages to third parties. Keep in mind that all private email mail is considered copyrighted by the original author.
        3. Pick the right tone. Since we depend on the written word in online learning, it is especially important to choose the right words to get your meaning across. For example, sarcasm is harder to detect when you read the words rather than hearing them.
        4. Avoid inappropriate material. Distribution of pornographic material will result in disciplinary action.
        5. Be forgiving. If someone states something that you find offensive, mention this directly to the instructor. Remember that the person contributing to the discussion might be new to this form of communication. What you find offensive may quite possibly have been unintended and can best be cleared up by the instructor.
        6. Think before you hit the send button. Think carefully about the content of your message before contributing it. Once sent to the group there is no taking it back. Grammar and spelling errors reflect on you and your audience might not be able to decode misspelled words or poorly constructed sentences.
        7. Brevity is best. Be as concise as possible when contributing to a discussion. Your points might me missed if hidden in a flood of text.
        8. Stick to the point. Contributions to a discussion should stick to the subject. Don’t waste others' time by going off on irrelevant tangents.
        9. Do not type in all caps. Typing in caps is considered shouting or screaming online. Various studies on the topic reflect that it is more difficult and takes longer to read text that is typed in all caps.
        10. Frivolous email. Don’t forward jokes, "chain letter's" or unimportant email to other students without their permission. Not only does it fill up their mailboxes but may offend people who do not share the same sense of humor or who are tired of these types of email.
      • This is scholarly content. Its credible information from a college. It is from The schools .edu website.

  • Email Etiquette

    Guidelines for sending emails. Part of online etiquette

      • Guidelines for Empire State College's Online Etiquette Policy

         
           
        1. Electronic communication can be tricky:  be respectful – and mindful that words really do matter. 
             
          • Proofread before you send, post or publish. Tools such as spell-check are useful.
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          • Before responding too quickly to a challenging situation, prepare a draft, set it aside, and review it at a later time before sending.
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          • Be conscious of who will be reading your post, email or response by tailoring the message to your audience.
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          • Maintain academic integrity. Do not plagiarize.
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          • Using all capital letters comes across as angry, as if YOU ARE YELLING. Use capitalization appropriately.
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          • Approach communications positively. If you must make a constructive criticism balance it with complimentary feedback as well.
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          • Maintain an academic level of communication - avoid colloquial language.
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          • Long emails may be left unread. Keep emails short and to the point. 
               
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        3. Subject headings are critically important. Why? 
             
          • An email without a subject heading may well be ignored
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          • Appropriate and relevant headings in the subject line help the recipient understand and prioritize their responses.
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          • When forwarding or replying to an email, consider amending the subject heading if you want to emphasize a slightly different point; it will signal the different emphasis.
               
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        5. Emails are public documents. They are documents that may be retrieved at any time for legal purposes. 
             
          • Only put in an email what you would not mind reading on the front page of the news. 
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          • Avoid sharing personal data. Never put any social security, credit card, etc. information in an email.
               
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        6.  
        7.  Be conscious of your intentions at all times. 
             
          • Mean what you say and say what you mean. Your voice should remain authentic, clear and honest.
      • This is scholarly content. Its credible information from a college. It is from The schools .edu website.

    • Be informal, not sloppy.
    • Keep messages brief and to the point.
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  • Necessisity of Online Etiquette

    Digital natives need to be taught online etiquette

  • Mar 16, 13

    U.S. Schools not preparing kids for digital age
    A study he National Cyber Security Alliance (NCSA),
    sponsored by Microsoft Corp., finds that schools are ill-
    prepared to teach students the basics of online safety,
    security and ethics, skills that are necessary in today's
    digital times.

    • Etiquette online is not just nice to have, it is necessary. Like the pioneers of the Wild West, early Internet adopters were a rough and tumble gang. an occasional sarcastic comment, expletive, or confrontational challenge was part of the fun. But times have changed. Today's settlers flock online in the millions. a single word aptly summarizes these settlers: " diverse." These Internet users come from many cultures and walks of life. They arrive with a mix of expectations using a variety of technologies, which they access in different ways. The new settlers include children and adults, healthy and infirm, eager and reluctant.
      • This is scholary content from a credible source. The content is comparable to other works.

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