B.L. Ochman's List: customer service

gethuman.com/twitter gethuman.com Customer

www.openforum.com/...r-and-prospect-relationships-1 social CRM

consumerist.com/...net-forgets-how-internet-works Petco customer service

www.bulldogreporter.com/...ding-new-study-businesses-are- customer service falling

www.al.com/...post_134.html worst_customer_service_list

www.ranker.com/...ith-the-worst-customer-service companies-worst- customer service list