Vinay R's List: management

• Interestingly, theories of conflict management say that in a typical conflict situation, there could be five different conflict handling orientations, depending on whether you are assertive or unassertive, cooperative or uncooperative. One orientation is the competitive one, which is when one is assertive and uncooperative. Under this orientation, one sticks to one’s position assertively, totally unwilling to accept any other point. A second is accommodation, the opposite of competition, when one is unassertive and fully cooperative. Here one sacrifices one’s interests, forgets one’s standpoint, and submits oneself to the other and accepts his views. A third is compromise, where one goes half way and the rival walks half way towards a solution; and a fourth is avoidance, where the issue remains unsolved, to gather more energy and to explode eventually at a later time because both parties pretend that the issue does not exist and avoid facing it and each other.

   

  The ideal approach to resolving a conflict, however, is a fifth one: collaboration, the win-win solution, in which both parties involved work towards a solution that is good for both of them, that fully accommodates the views of both. Collaboration requires clarifying differences. It requires openness, trust, authenticity and spontaneity in relationships. It requires character. Bheema displays here openness, trust, authenticity and spontaneity. But more than anything else, it is character that Bheema displays here, and Gandhari responds to it with character.
• There are times when a hero is called upon to perform an act for which he will forever be condemned and yet duty will dictate that he does it. It is honorable then to do that act, in spite of the taint that will be attached to him for it. That is sacrificing even personal honor for the sake of duty. When Bheema crushed Duryodhana, he was answering to this call of duty, fully knowing how it will reflect on his honor. As he tells Gandhari, he had no choice in the matter.

• perform­ance
• values
• tailwind

1 more annotation...