You say the Net Generation is perceived as being dumber than the previous generation, addicted to the Net, they steal, they're violent, have no shame, are narcissistic and don't give a damn. What's driving these perceptions?
Plato basically had the same criticism of young people as they do today – that they're lazy, don't give a damn, they're rude and don't pay attention to their parents and so on. You combine that with something new – that this is the first time in human history that young people are the authorities on something, on a fundamental change in society. I was an authority on model trains when I was 11. Today, the 11-year-old at the breakfast table is an authority on a digital revolution that's changing business, commerce, government, democracy, entertainment, publishing, science – every institution in society. This is a formula for fear and we fear what we don't understand. And fear gets in the way of doing the right thing. The students know more than the teachers about the most important innovation in learning, arguably ever. The new employees have at their fingertips more powerful tools than what exists in Canada's most sophisticated corporations. And what do we do? We ban them. We ban tools like Facebook at work. In all of our institutions, this fear causes us to do the opposite of what we should be doing. Which is one of the reasons why I wrote the book.