Shelley Rodrigo's List: QM #7 Learner Support Options

Especially for technical support, it is important that you give lots of information (phone, location, hours, URL, email, ...). Notice this site has specific pages that might be relevant to specific assignments/parts of the course and might be worth directly linking to.
And if you are using non-school supported technology, make sure you tell students where the help links are located, support email for that tech, links to YouTube videos showing how to use the technology, etc.

The uber-list of student services; however, this is probably overkill. I definitely give a link to this in my syllabus; however, I think it is important to point to very specific services based on your course content and typical student population. So if you are teaching eng102, with a focus on research writing, you better directly link to the library. If you think you'll have a lot of returning Veterans in your program, link to Veterans services.

The QM standard specifically references the library. I highly suggest you make a point to directly reference it; especially if you have any research or term projects that would emphasize research.

MCCCD (all the campuses) have 24/7 Ask a Librarian services. I usually embed this video within the announcements feature of my course when I have students start doing a research assignment.

Like IT support, just make sure to share all the info for disability resources as well!

You may want to point your students towards an online student support area.

Here are a bunch of sections from my syllabus that include campus student and academic support, research and writing support websites, and a technical support blurb about adware, spyware, virus protection, etc.