Robert Kamper's List: Instant messaging / text messaging

www.allacademic.com/...p14438_index.html

www.academon.com/...108073.html

search.techrepublic.com.com/...and+online+communications.html

www.unb.ca/...PaperFarmer.html

www.liebertonline.com/...cpb.2008.0107

www.library.american.edu/...im.html

research.microsoft.com/...default.aspx

www.forrester.nl/...0,1769,1192,00.html

news.bbc.co.uk/...1842389.stm

chronicle.com/...ith-text-message-alert-systems

itmanagement.earthweb.com/...2232411

www.computerworld.com/...article.do

www.reading.org/...Retrieve.cfm

research.microsoft.com/...messenger_graph_www.htm

www.process-one.net/...instant_messaging_and_security

news.bbc.co.uk/...7833944.stm

news.bbc.co.uk/...7822564.stm

news.bbc.co.uk/...7797908.stm

news.bbc.co.uk/...7695624.stm

news.bbc.co.uk/...7840104.stm