Pros of Second Life
1) Easy access and low cost. The client is a free download like Firefox or Internet Explorer and people can participate without paying a membership fee. The client is still evolving and the new voice client is in testing by the community so the software may need to be downloaded every few weeks with updates. The software requires a high speed Internet connection, a fast microprocessor, good video/graphics card and 512MB or more RAM, and hard drive space for the many files in the download. The downloads are easy however, Vista seems to work with SL or use Windows XP or a Mac.
2) Experienced and dedicated designer/builders. A quick visit to SL showcases the possibilities and the wonders that are still to come. Second Life has "few restrictions and provides broad and flexible content authoring experiences for developers". The quantity of available objects, textures and scripts to reuse is impressive and designers are available to create custom avatars, buildings and products. If you can make a rough sketch, a good builder can create a prototype quickly. With the floor plans and dimensions a builder can replicate your factory or with enough time an entire city can be replicated.
3) Tools and venues for communications-driven decision support. The tools include streaming video, voice, PowerPoint, agenda and meeting management tools, chat recorders, and even name tags for avatars. My recent column (DSS News, 7/15/2007) listed some major venues and DecisionSupportWorld.com will have resources related to venues with SLUrl links.
The benefits of Second Life in education are:
Kingdon claims that those businesses that effectively use Second Life for collaboration will have a significant competitive advantage thanks to reduced travel costs and improved teamwork.
Unlike a game, Second Life has no defining objective, something that deterred early-stage investors. That said, you could argue that Facebook, LinkedIn, Bebo and MySpace have no objective other than facilitating conversations.
Investment
Also, when Second Life did secure millions of dollars of venture capital investment it was when financiers realised that it had an eBay-like potential for commerce.
Kingdon says, "There has been a real shift in use by businesses. Initially many businesses saw it as a shop window or a billboard. It was all about the eyeballs. The thinking went: if you have got millions of registered residents it made sense to get your brand in front of those people."
But now businesses are looking to engage, not just display. So Second Life is hosting recruitment fairs and product demonstrations. Companies are even using Second Life for in-world meetings, training sessions and collaboration. There is a major move away from simply "being there" to making that presence a very real and strategic part of the business, according to Kingdon.
Here is a list of the various uses that Second Life has been put to:
What makes doing business as an avatar in Second Life a good choice?
So what makes learning in Second Life different? Virtual classrooms can be attended by a global audience, and students can learn from their safe environments, but these are features in every form of distance education. Let’s examine the benefits of the learning opportunities in this virtual world compared with those of traditional education environments and distance learning.
SL offers numerous conveniences for learners. Students in SL have the ability to interact with instructors and other students in real time as if they were in actual classroom.In fact, SL interaction is more convenient for students than actual classroom because students do not need to travel to the campus to attend lectures.
This interaction encourages learners to engage in online discussions with no reluctance. SL synchronous discussion is a great feature for extroverted students who like to have immediate feedback from peers and instructors (Rudestam & Schoenholtz-Read, 2010). Learners in SL also have the opportunity to re-read the discussion in the chatting section and save it for later review. This attribute is practically useful for introverted students, who tend to review their comments before applying them (Rudestam & Schoenholtz-Read, 2010).
SL educational characteristics are for both formal and informal educational environments. Wentz and Woods had the opportunity to be informal students in SL. They claim that informal learning helps students engage without feeling shy. Wentz and Woods went with their instructor to visit art and science museums, musical concerts and architectural sites (Baker, Wentz & Woods, 2009).
Students can establish informal friendships with other learners and experts with the same interests. Indeed, they can initiate a community of practice where learning becomes a life-long activity.
Cons of Second Life