82% of users do not have access to a centralized point of search & information across information systems
Lack of organisation of information is the number one problem in information management & retrieval.
If professionals are spending 20% of their time (or more) looking for information then this results in an opportunity cost & represents a runaway expense item in many organisations.
75% of people surveyed during a Yahoo market research project preferred browsing to searching.
Navigation of a well-designed interface to information on a web site/portal automatically directs the researcher to other relevant topics.