pepsi3005 's List: Diplomarbeit

• I’m frustrated because no matter how hard I try, I can’t get my people to share  what they know
• Why is that a problem?
• Because we can’t keep secrets from each other if we’re going to compete in  today’s world. Things are too complex and fast changing. If we’re going to  survive, we need to start working together, as a unit.
• I certainly agree with your assessment. So what’s stopping them? You would  think they had a death wish!
• You would think so. Yet, they’ll be the first ones to scream if we have to cut  back on bonuses. Or lay people off.
• So why do they insist on acting this way?
• Holding onto what they know gives them a sense of power. If they give that up,  they think it will make them expendable.
• Let me get this straight. If they don’t collaborate and share what they know,  they’ll be out of a job. Yet, they resist sharing because they believe knowledge  is power, and they don’t want to give it up, out of fear they won’t be valuable  anymore.
  
• Don’t they realize that knowledge has no power, unless it’s used?
• We need to show them some real examples of how collaboration saved the day. Like  at the WHO.
• they knew what pitfalls to avoid

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• gut auf den punkt gebracht, warum man wissen teilen sollte. - pepsi3005 on 2007-12-07

• By not converting the pounds to the metric measurement, the spacecraft was lost.  A costly information disaster. And an embarrassing one.
• Information disasters are a growing threat, and one that few businesses can  ignore
• There are all kinds of information disasters. Some are caused by wrong  information. Some are caused by outdated information.
• Missing or incomplete information plagues many projects.
• Finally, there is the increasing problem of too much information
• operators had so many error messages thrown at them that they couldn't identify  the main cause of the problem.
• Disasters of lesser or similar proportions happen every day to enterprises that  are dependent on good information delivered in a timely manner to the people who  need it.
• First, information is scattered in multiple repositories and databases all over  most organizations. No one knows what exists or where it is, and there is no  single unified access point to it.

  • exakt!
• every professional worker has become a searcher, but without either search  training or a roadmap of what he or she is searching. Without information  training and skills, most people don't know where to look, how to ask for what  they are seeking or when it is OK to stop looking.
• Third, most professionals are inundated with too much information, and they have  very few tools to help them handle the flood. Everyone seems to be working  longer hours and getting less and less done. We are bombarded by e-mail, copies  of presentations, alerts of new interesting articles, meetings and all of the  other information trappings that go with being a knowledge worker. We spend  hours trying to track down something that we found only yesterday, but it seems  to have disappeared.
• In short, we spend a lot of time spinning our wheels looking for things and not  finding them.
• Here's what we found
• Knowledge workers spend from 15% to 35% of their time searching for information
• Searchers are successful in finding what they seek 50% of the time or less,  according to both Web search engines and our own surveys.
• 40% of corporate users reported that they can not find the information they need  to do their jobs on their intranets.

  • interessant
• Recent research on knowledge work shows that knowledge workers spend more time  recreating existing information than they do turning out information that does  not already exist.
• Some studies suggest that 90% of the time that knowledge workers spend in  creating new reports or other products is spent in recreating information that  already exists.

• Using those studies as a basis, we set out to quantify the impact that not  finding information might have on a typical enterprise of a thousand knowledge  workers who earned an average salary plus benefits of $80,000 a year. We looked  at:

• Information disasters are caused not by lack of information, but rather by  not connecting the right information to the right people at the right time.  People use information within the context of what they are doing. They need to  have access to the right information, but only when they need it. And they need  to be assured that the access is guaranteed, easy, fast and reliable.

  • gut ausgedrückt
• The first thing knowledge workers need is easy access to information through a  single interface. One search should get them all the information in a company,  no matter where it resides or what format it is in.
• And they need to know whom to ask for more information or for help.

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• Wieviel kostet nicht gefundene Info --> DA-Relevanz - pepsi3005 on 2007-12-12

• free digital library, more than 1.5 million books digitalized - pepsi3005 on 2007-12-12

• Österreichische Verbundkataloge
  - pepsi3005 on 2007-12-09

• A recent study by Butler  Group on the document collaboration segment of the enterprise content  management (ECM) market covered 10 leading collaboration tools. It included  major vendors like EMC, IBM, Microsoft, Open Text and Oracle. Each vendor was  asked to use its own software to create and review the report. But eight of the  10 vendor participants gave up and resorted to using e-mail!
• E-mail remains overused within enterprises," Gartner’s Mann continues. "The main  reason for this derives from its success and ubiquity. If I want someone else to  see something, the best way is to send them e-mail, because you know that pretty  much everyone in business reads their e-mail every day. You cannot count on that  for most alternatives. They might look at a wiki or team space, but  they might not. This creates a tremendous advantage to e-mail over any of the  possible alternatives

• Tacit’s Illumio is designed to leverage the expertise, social network and  unpublished information of every employee. It "crawls" user e-mail, blogs and  other sources, and builds interest profiles. It then alerts users when a  colleague is searching for knowledge or contacts they may have, and gives them  the option to connect and share that knowledge. But it is up to them, and their  interest profile information isn’t blasted out to the entire organization.

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• man lasse sich die ergebnisse der butler group studie auf der zunge zergehen!!! - pepsi3005 on 2007-12-07

• Social Citation Tool (automatisches Extrahieren der bibliographischen Angaben) - View: KM - pepsi3005 on 2007-11-23

• • 82% of users do not have access to a centralized point of search &  information across information systems
• • Lack of organisation of information is the number one problem in information  management & retrieval.
• • If professionals are spending 20% of their time (or more) looking for  information then this results in an opportunity cost & represents a runaway  expense item in many organisations.
• 75% of people surveyed during a Yahoo market research project preferred browsing  to searching.
• • Navigation of a well-designed interface to information on a web site/portal  automatically directs the researcher to other relevant topics.

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