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Ryan Hawker's List: Online etiquette

  • Fact#1

    Stay on point when when writing online.

      • nullGet to the point. Don't make any email longer than it needs to be. Remember: reading an email is hader than reading a printed page. -- 2013-04-19
        Currency: 13/15

        Content: 15/15

        Authority: 9/10

        Navigation: 8/10

        Experience: 10/10

        Multimedia: 8/10

        Treatment: 10/10

        Access:4/5

        Miscellaneous: 13/15

        total score: 90 Excellent -- 2013-04-19

    • Keep writing to a point and stay on topic. Online courses require a lot of reading. When writing, keep sentences poignant and brief so that readers do not get lost in wordy paragraphs and miss the point of the statement. Also, do not introduce new topics; it may just confuse the readers.
      • Currency: 5/15

        Content: 15/15

        Authority: 4/10

        Navigation: 9/10

        Experience: 9/10

        Multimedia: 8/10

        Treatment: 10/10

        Access: 4/5

        Miscellaneous: 14/15

        Total score: 78 average

    • Keep messages brief and to the point. Just because your writing is grammatically correct does not mean that it has to be long. Nothing is more frustrating than wading through an e-mail message that is twice as long as necessary. Concentrate on one subject per message whenever possible.
      • Currency: 12/15

        Content: 15/15

        Authority: 7/10

        Navigation: 8/10

        Experience: 9/10

        Multimedia: 8/10

        Treatment: 9/10

        Access: 3/5

        Miscellaneous: 13/15

        Total score: 84 Good

  • Fact# 2

    Do not use caps.

      • nullDo not type in all caps or all lower case. -- 2013-04-19
        Currency: 13/15

        Content: 14/15

        Authority: 8/10

        Navigation: 8/10

        Experience: 9/10

        Multimedia: 9/10

        Treatment: 10/10

        Access: 5/5

        Miscellaneous: 12/15

        Total score: 88 Good
        -- 2013-04-19

    • Another rule is to avoid typing in ALL CAPS or grossly enlarging script for emphasis, which is considered to be the equivalent of shouting or yelling.
      • Currency: 15/15

        Content: 15/15

        Authority: 3/10

        Navigation: 10/10

        Experience: 6/10

        Multimedia: 6/10

        Treatment: 10/10

        Access: 5/5

        Miscellaneous: 15/15

        Total score: 85 Good

    • It does not matter what form of internet communication you are using, shouting is not acceptable. There are caveats and exceptions. Subject lines, headings, and advertisements are often in all capital letters for readability reasons.
      • Currency: 5/15

        Content: 15/15

        Authority: 3/10

        Navigation: 10/10

        Experience: 10/10

        Multimedia: 10/10

        Treatment: 10/10

        Access: 4/5

        Miscellaneous: 15/15

        Total Score: 82 Good

  • Fact# 3

    Always say please, and thank you.

      • nullFact# 3 -- 2013-04-20
        Please and Thank You
        Efficient and effective emails
        contain courtesy. They include
        please and thank you phrases
        denoting respect and
        appreciation. Emails should
        not be antagonistic in nature.
        Even responses to negative
        emails should thank the sender
        for his/her input. -- 2013-04-20
        Currency: 13/15

        Content: 15/15

        Authority: 8/10

        Navigation: 10/10

        Experience: 10/10

        Multimedia: 5/10

        Treatment: 10/10

        Access: 3/5

        Miscellaneous: 12/15

        Total score: 86 Good -- 2013-04-20

    • Use please and thank you.
      • Currency: 12/15

        Content: 15/15

        Authority: 8/10

        Navigation: 6/10

        Experience: 8/10

        Multimedia: 6/10

        Treatment: 10/10

        Access: 4/5

        Miscellaneous: 13/15

        Total score: 82 Good

    • Please don't forget to say please and thank you as appropriate.
      • Currency: 12/15

        Content: 15/15

        Authority: 8/10

        Navigation: 8/10

        Experience: 10/10

        Multimedia: 8/10

        Treatment: 10/10

        Access: 4/5

        Miscellaneous: 12/15

        Total score 87 Good

  • Fact# 4

    Limit use of acronyms.

      • nullFact# 4 -- 2013-04-20
        Limit acronyms to ones you are
        sure the other person will understand.
        -- 2013-04-20
        Currency: 13/15

        Content: 15/15

        Authority: 10/10

        Navigation: 9/10

        Experience: 10/10

        Multimedia: 8/10

        Treatment: 9/10

        Access: 4/5

        Miscellaneous: 14/15

        Total score: 92 Excellent -- 2013-04-20

    • Emoticons are sometimes acceptable, but if others do not know what they mean, they become useless. Better to use straightforward language. In a formal setting, text-message acronyms should not be used at all (i.e., LOL or AFAIK).
      • Currency: 12/15

        Content: 15/15

        Authority: 6/10

        Navigation: 10/10

        Experience: 7/10

        Multimedia: 5/10

        Treatment: 10/10

        Access: 5/5

        Miscellaneous: 12/15

        Total score: 82 Good

    • Acronyms, abbreviations, and emoticons are OK within reason. As long as you don't overdo it, and the recipients can reasonably be expected to know what they mean, acronyms and abbreviations are OK to use in e-mail. Emoticons (for example ;-) a winking smiley face) are good when used in context. As a general rule, you probably shouldn't use them when talking to someone in authority unless you're sure.
      • Currency: 11/15

        Content: 15/15

        Authority: 9/10

        Navigation: 7/10

        Experience: 9/10

        Multimedia: 8/10

        Treatment: 7/10

        Access: 3/5

        Miscellaneous: 12/15

        Total score: 81 Good

  • Fact# 5

    Be respectful of others.

    • Avoid using terms derogatory or condescending/sarcastic text. Even though using the internet does not require you to be face to face with a person, you still need to use a certain level of decency. You should remember that old school rule, treat others how you want to be treated.
      • Currency: 14/15

        Content: 13/15

        Authority: 4/10

        Navigation: 8/10

        Experience: 8/10

        Multimedia: 9/10

        Treatment: 10/10

        Access: 4/5

        Miscellaneous: 14/15

        Total score: 84 Good

    • Be respectful of others: Whether you are receiving or sending an e-mail, or participating in an online discussion, it is important to be courteous and respectful of others. Keep personal beliefs, including politics and religion out of classroom discussion unless the instructor has invited such contribution.
      • Currency: 13/15

        Content: 15/15

        Authority: 4/10

        Navigation: 10/10

        Experience: 10/10

        Multimedia: 8/10

        Treatment: 10/10

        Access: 5/5

        Miscellaneous: 15/15

        Total score: 90 Excellent

    • Watch what you say, and how you say it - While the computer brings people together, its impersonal nature can lead to remarks that people wouldn't think of saying in person.  Do whatever it takes to stay courteous
      • Currency: 8/15

        Content: 15/15

        Authority: 3/10

        Navigation: 10/10

        Experience: 8/10

        Multimedia: 7/10

        Treatment: 10/10

        Access: 5/5

        Miscellaneous: 15/15

        Total score: 81 Good

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