Nicholas Kontopoulos's List: Enterprise Mobility & Mobile Workers

• iPad By the Numbers
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• Smartphone Sales Q4 2009: A Record-Breaking Quarter
• In 2009 as a whole, research firm IDC says a total of 174.2 million units were shipped, a 15.1 percent increase from 151.4 million units in the previous year. Smartphones accounted for 15.4 percent of all mobile phones sold in 2009, up from 12.7 percent in 2008.

• The New Mobile Social Customer is here are you ready for them?
• The old CRM is dead and the future is customer experience management CEM and that means understanding all aspects of how your customer interacts with you and not just through smart devices.
• Mobile social customers are a new highly connected species and learning how to engage them won’t be easy
• • New challenges are facing marketers managing social media network content and access to it from Smart Devices.
   
   
   
   
  • Managing and influencing independent content will be the major challenge.
   
  • Control of corporate placed content will be another challenge facing marketing communications; you will not be able to control it.
   
  • Managing consistent messaging and content across the social network and traditional corporate communications pathways will also be difficult.
   
  • Understanding and measuring the tonality and effect of social media content will not be easy.
   
  • Making sure that your content is easy to access and use with smart devices will also be a major challenge facing many companies and organizations globally.

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• Enterprise mobility - accelerates again - a set of predictions

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• About 15% of non-mobile employees in 2010 will pressure IT to support their personal mobile devices for work activities, compared to 10% currently, according to Forrester
• To cost-effectively manage this growth in mobile users, devices, and data, IT will look to emerging cloud-based mobility services

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• My five wishes for enterprise mobility in 2010
• Wish #1: May there be less confusion in enterprise mobility
• Wish #2: May Windows Mobile 7 come out as soon as possible and may it be a success
• Wish #3: May we have no major security breaches
• Wish #4: Let's stop talking about liability and instead start talking about responsibility
• Wish #5: May there be more growth and adoption of mobile technology (it will help the economy)

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• 10 Steps For A Mobile Deployment
• 1 Look before leaping
• 2 Talk to your road warriors
• 3 Ping your peers.
• 4 Match form to function in device selection.
• 5 Mind your own business.
• 6 Ponder Policy Management.
• 7 Take flight with a pilot program
• 8 Expand your pilot into other areas of the company.
• 9 Test and retest your security safeguards.
• 10 Plan ahead and plan for the unexpected.

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• Gartner Places Sybase in Leaders Quadrant

• Consumers Positive About Tech Changes
• Mobile phone is greatest change for the better
• Respondents had the overall best view of cellphones, which 69% claimed were a change for the better. Sixty-five percent said the same of both e-mail and the Internet.
• more advanced handheld devices, such as BlackBerrys and iPhones, were also relatively popular, though one-quarter of respondents thought they were a change for the worse. Unsurprisingly, younger adults were more likely to be positive about the rise of smartphones, while users over 65 were more evenly split.
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• Why the Channel is Hot for Healthcare Mobility
• Healthcare is a mobile profession -- nurses visit patient rooms, doctors move among examining rooms and from office to hospital, EMTs race to the scene, home health aides travel to homes. So it's no wonder that healthcare is embracing mobile computing.
• increasing safety regulations and the need to become more efficient are driving healthcare to play technology catch-up

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