Miguel Membrado's List: Collaboration

• es sources de pertes de temps sont multiples et concourent à faire grimper le niveau d'irritation
• ils connaissent mal les dispositifs qui existent dans leur entreprise
• La gestion de sa boîte aux lettres (classement des e-mails et recherche parmi les archives) apparait comme l'opération la plus coûteuse en temps, consommant une demi-journée par semaine, mais les réunions inutiles ou inefficaces, le reporting, les tâches bureaucratiques... sont tout aussi chronophages
• les lacunes en matière de gestion de l'information et de la connaissance font finalement perdre moins de temps que les dysfonctionnements liés à l'organisation, à l'environnement de travail et au mode de management
• l'indisponibilité des interlocuteurs, l'attente de validation par un expert ou la hiérarchie, la difficulté à se concentrer en open space, la complexité des processus et des contrôles

  • C'est là où une approche collaborative du management est indispensable, s'apuyant sur de véritables outils de collaboration faisant gagner du temps. On gagne du temps d'un coté, on allège les freins organisationnels de l'autre.

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• Although austerity drives have led to a focus on process automation, this isn't producing the scale of improvements needed in employee productivity,
• Any organization spending less than this is seriously lagging, whilst those pushing hardest for improvements are allocating two-thirds of all IT spending to the tools that are really capable of transforming the way users work.
• One of the biggest surprises in our latest research is the growing impact of collaboration on productivity,
• People know that work is becoming more collaborative, but the surprise is that 50% of successful performance now depends on this -- where 10 years ago 80% of the outcome of any task would have been down to the individual. It is the magnitude of the shift that we didn't expect.
• Things change so quickly now that organizations really need to be reviewing their plans quarterly, and ensuring they can adapt them if priorities have altered.
• their lack of visibility on what IT users need to do their jobs effectively
• Who in IT really understands the end users and how they get work done?' there was often an uncomfortable silence
• It may require the involvement of HR and other disciplines -- in the form of cross-functional support -- as users learn to work more collaboratively, sharing knowledge and ideas more readily, and replicating best practices.
• Some of this may be hosted in the cloud; also users will be able to find their own apps, which will simply plug in to the company infrastructure. IT will own the integration and the security, but will be much less focused on the interface to users,
• executives are demanding 20% more productivity from their employees, yet that 55% of workers feel unable to handle the stress of their jobs for much longer
• More than any other department, IT has a crucial part to play in helping businesses meet this demand, CEB said.

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