17 items | 26 visits
Case studies and institutional examples of social media engagement from Higher Education.
Updated on Apr 24, 14
Created on Jul 30, 13
Category: Schools & Education
URL:
A web show from 2011 featuring students from the University of Arizona.
Higher Education Academy. Edited by Robin Clark, Jane Andrews, Liz Thomas, Rebecca Aggarwal. June 2013. The second volume of the Compendium of effective practice includes a wide range of contributions each focusing on enhancing student engagement and belonging within higher education. It is divided into 6 main sections which include: Transition; Learning and teaching; Supporting students; Participation and belonging; Utilisation of data and ICT; Strategic change. Each of these sections comprises a number of academic papers which, through citing examples of good practice, identify and critique 'what works'. Some examples include social media.
Edited by: Jane Andrews, Robin Clark, Liz Thomas. Published by Aston University and HEA, 2012. Includes examples of 'what works' which feature use of social media.
Web show focussed on customer service to alumni but which contains some useful general advice on social engagement. "Daniella Nordin talks with Suzette Gardner and Colby Anderson who comprise George Washington University's Alumni Relations Social Media Team. Colby and Suzette share how best to use social media as a customer service tool, and discuss best practices, key services and benefits, and display some examples of using social media for customer service in alumni relations."
"Students are utilizing social media for various reasons, but most often they are using these sites to find information and make connections. Learn how the Social Media team at DeVry University tapped into this valuable resource to share information, ideas and make connections with students."
"The University of Adelaide is consistently celebrated for its academic record and exceptional students. They also excel at social listening and engagement, understanding that in order to provide their students with the best service they must meet them where their conversations are taking place - online. Find out how the University saw the opportunity to take part in these conversations and increased their reach by creating a stronger online community."
"The higher education industry has long been receptive to social media, valuing its ability to create connections between institutions, organizations and their various supporters. By monitoring a complicated mix of keywords related to Brock University and its brand culture, Brock's main social media co-ordinator can easily field current students' inquiries to various departments across campus. Recruitment and Liaison can identify prospective students and thank them for applying to Brock. Alumni Relations can encourage grads to attend networking and professional development events. Read this case study to find out how social is weaving its way across campus."
"Dr. Jason Thatcher's students were lucky enough to be part of the first Clemson University class to take advantage of the university's new social media command center. Dr. Thatcher encouraged his students to form groups and tackle a research project using social media and Salesforce Radian6."
JOLT - Journal of Online Learning and Teaching by Jo Badge et al. JOLT, vol 7 no 1, March 2011.
Panni Poh Yoke Loh: (2013) The enhancement of student success and engagement through collaborative student/staff online networking. Enhancing Learning in the Social Sciences 5(1), 65-73. "This preliminary student-led research was carried out, over a few months in 2012, to find out if students on an undergraduate English degree, at Sheffield Hallam University, would find a social networking site shared with staff useful for building a sense of course identity. The project also explored the feasibility of students jointly administering the site with staff, to enable staff student dialogue to enhance the student experience. The Virtual Learning Environment (VLE) used on the course was examined in terms of its effectiveness for building course coherency. The research was informed by one to one interviews with both staff and students, plus focus groups with students."
Blog post by Brian Mathews on the Ubiquitous Librarian blog.
Information about student involvement in the Johns Hopkins interactive site.
A guide for staff at University of Leicester.
Blog post by David Hopkins about the Facebook for Educators guide.
Post on from September 2013 on the blog of Netnatives, a marketing company.
17 items | 26 visits
Case studies and institutional examples of social media engagement from Higher Education.
Updated on Apr 24, 14
Created on Jul 30, 13
Category: Schools & Education
URL:
on Jun 03, 14