8. Given that people will, realistically, have trouble affording you, be generous. Very generous. And if you do this with free stuff and loyalty programs, rather than price reductions, people will love you all the more. Price reductions cheapen your brand; thoughtfully architected giveaways feel like gifts and create deep feelings of attachment.
During the Great Depression, movie theaters used to give away sets of silverware -- piece by piece, week by week -- and played to full houses even in the worst of times. Sampling is one of the most powerful known tactics for food products -- 24 percent of people, when given an in-store sample of a product, will buy it instead of the product they intended to buy. So give things away. Give freely and cleverly, and people will flock to your brand, especially in times like these, when a generous sample will take on heightened significance to a heart more accustomed to privations.