Every screen is a touchscreen,” she told Ars, “and when it’s not they get confused as hell. Kids expect instant delivery of everything. If you can’t get it right that second, it doesn’t exist. When you tell them that a thing they want doesn’t exist digitally, that it’s a physical thing and that’s it, it blows their mind. If there is some book they need to write a report on, say, Mayan culture, and it’s not online, they get mad.