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Katalina King's List: Performance Review Research

    • “Employees would no longer be rated on how well they accomplish tasks, such as meeting deadlines or being punctual. Instead, success would be determined by how well employees embody Zappos’ 10 core values, such as delivering “Wow” service or showing humility. … Under the new values-based system, managers document how many times they notice an employee exhibiting certain behaviors, such as expressing their personality or acting humble. Henry says while the behaviors are open to interpretation, managers must cite specific examples of how an employee displays them.”
      • Like the areas of review

    • Development Process Improvement:

    3 more annotations...

  • Jul 10, 12

    Anthropological take on subjectivity and studying people

    • 1. Train supervisors.
    • Performance appraisals involve one of the most emotionally charged activities in the workplace: assessing a person's contribution and ability.

    9 more annotations...

    • Control cost without sacrificing future growth objectives:
    • Understand what drives cost and profit (or value):

    3 more annotations...

      • Being right ;)

    • Communication Freezers

    39 more annotations...

    • how to develop a vision, how to develop performance and scorecards, how to provide inspirational leadership and how to coach people.
    • set a tone (leader's personal intensity determines organization's intensity), maximize an organization's intellect (take everyone's best ideas and transfer them to others), put people first and strategy second (getting the right people in the right jobs is crucial to the success of any strategy), foster passion (all winners share this characteristic; they care more than anyone else. No detail is too small to sweat or too large to dream), and reach for more than what seems possible (when the leader stretches, the whole organization does)
    • Everybody gets a voice, but leaders make the decisions.

    6 more annotations...

    • first step in the process of performance appraisal is the setting up of the standardswhich will be used to as the base to compare the actual performance of the employees
    • judge the performance of the employees as successful or unsuccessful and the degrees of their contribution to the organizational goals andobjectives.

    19 more annotations...

    • 55% of the U.S. workforce thinks that performance reviews are not accurate.

       

      Nothing speaks louder than this 2011 statistic from Globoforce.

    • In another survey by Cornerstone OnDemand, the number was a little better at 51 percent, but that’s still not a winner.

    8 more annotations...

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