John Magrosky's List: Online Etiquette

• • Copyright
• • Email is essantial fact of business life.
• • proper etiquette in business emails can always be researched and read any time by anyone. deleted or not.
• Copyright of Business in Calgary is the property of OT Communications and its content may not be copied or

  emailed to multiple sites or posted to a listserv without the copyright holder's express written permission.

  However, users may print, download, or email articles for individual use
• egardless,

  business email undisputedly remains

  the most important aspect of internal

  and external business relationships, at

  every level.
• www.businessincalgary.com |

  BUSINESS IN CALGARY

  September 2012 • 29

  dents should be credible reminders that work emails (deleted

  or not) are company property and can be searched and read

  by anyone at any time.

  “And be careful with tone,” Andrus warns. “It is a cru

  -

  cial part of business (and personal) emails. Moods and

  feelings do come across when we say something. It’s easy

  to change tone when speaking. Not so easy when we’re

  writing or emailing. Maybe rearrange your paragraphs. It

  can help you come across more respectful, friendlier and

  approachable instead of unintentionally curt or demand

  -

  ing. Even though the person beside you may look at you

  funny, but try smiling while composing your email. It can

  make a difference.”

  Encouragingly, more and more companies take email

  -

  ing seriously and require staff to send timely responses

  with business-appropriate formats and careful language.

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• Atifi, Hassan hassan.atifi@utt.fr
  
• ¹ sacha.mandelcwajg@utt.fr
• Mandelcwajg, Sacha
• Marcoccia, Michel¹ michel.marcoccia@utt.fr
• Language Sciences; Mar2011, Vol. 33 Issue 2, p330-340, 11p

  Document Type:

  Article

  Subject Terms:

  *TELEMATICS
• ONLINE etiquette
  MAXIMS
• The internet can favour cultural standardization, for example, through netiquette – a set of communicative rules which reflect a certain North American communicative style

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• • You should treat people online the same way you would if you were face to face.

  • subject is listed for my search
• • Author was listed and contactable. Source was listed with edition and volume
• Gerber, L. Drew
• ldrewg@gmail.com
• Public Relations Tactics; Nov2010, Vol. 17 Issue 11, p14-14, 1/2p

3 more annotations...

• Preece, Jenny¹
• • Preece, Jenny in the communications of the acm

  • Author was listed and contactable. She was affiliated with an edu. The page was copyrighted and from a learning institution.
• Apr2004, Vol. 47 Issue 4, p56-61. 6p.
• Communications of the ACM.
• Etiquette online is not just nice to have, it is necessary. Like the pioneers of the Wild West, early Internet adopters were a rough and tumble gang. an occasional sarcastic comment, expletive, or confrontational challenge was part of the fun. But times have changed. Today's settlers flock online in the millions. a single word aptly summarizes these settlers: " diverse.
• These Internet users come from many cultures and walks of life. They arrive with a mix of expectations using a variety of technologies, which they access in different ways
• w settlers include children and adults, healthy and infirm, eager and reluctant. English speakers dominate but other languages and cultures are gaining prominence.

  Author Affiliations:

  ¹Professor, Information Systems at the University of Maryland, Baltimore County.

5 more annotations...

• • Author is listed. the source is sited and creditable. The volume and issue can be found.
• Golden, Michelle
• CPA Practice Advisor;
• Oct2012, Vol. 22 Issue 10, p30-30, 1p

  • Always say Hi and bye. If in IM use gotta go or nice chatting never just disappear with out it.

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• • the author was listed. the publication source and the vol. and issue were listed. A well know magazine can be contacted for credability.
• Communication Briefings; Feb2012, Vol. 31 Issue 4, p4-4, 1/8p
• The article presents a discussion of practices that should be observed when using instant messaging (IM), adapted from the article "Instant Messenger Etiquette," by Tom Van Riper that was published in "Forbes."

  • online etiquette goes as far as IM. you should limit acyonyms so people understand what your saying. and wait for a reply not everyone types at the same speed.

1 more annotation...

• Ragan, Lawrence C.
• Distance Education Report. 11/15/2007, Vol. 11 Issue 22, p3-7. 3p.
• • Author was noted and is affilated to an educational institution. Article seems to have alot of information on my search. In good text and nature.
• The article reflects on performance expectations of online instructors, particularly on the importance of improving communication in the virtual classroom. It provides suggestions for sending effective messages in a medium entirely dependent on text and word choices including thinking before writing and sending a message, crafting short responses to common queries that can be reused, and developing online etiquette or "netiquette" rules to distribute at the start of a course.
• ¹Director, Instructional Design and Development for Penn State's World Campus

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• • Aurthor was listed and contactable. The source was listed with a volume and issue. The page is copyrighted and all the information seemed well layed out. It was very interesting and seems to be factual.
• Neurauter-Kessels, Manuela¹ manuela.neurauter@es.uzh.ch
• Journal of Politeness Research: Language, Behavior, Culture; 2011, Vol. 7 Issue 2, p187-214, 28p, 1 Color Photograph, 2 Charts
• Given the challenge of identifying and conceptualizing impoliteness in general and more specifically in a computer-mediated environment, netiquette rules prove especially useful for norms of appropriateness

2 more annotations...