Hyoomen's List: mer-htc-one-S-ucks

• The Graphic Related issues have been here since day one and they occur when you swipe away notifications or when the phone gets hot and im doing a lot of multitasking. I use social networking apps such as Facebook (HTC and Official version), Twitter, & Instagram. As for the Radio connectivity... its really obvious that its the internal radio. The signal only uploads for a few minutes and sometimes it will time out or if I get lucky it will download the information. The Wifi also happens to be really buggy. The overheating comes from when i'm playing games such as Temple Run and ShadowRun but very rarely i will take it out of my pocket and it will be insanely hot for no reason what so ever. The Beats issue occurs randomly as well. I will be listening to music and all of a sudden the music will just stop. If I get a notification it would just keep playing once the notification sound has played so nothing is interrupting it and this occurs with both headphones and without headphones . As for the Notification issue... sometimes I will be waiting for someone to text me back and i will have to constantly check the Messaging app myself because sometimes I get no sound or visual notification on the screen.  I have experience with HTC devices and I know when it is a software issue. Hopefully you guys can fix these issues so I will not have to root my phone because this is the first Android phone I am happy with out of the box without rooting it.

   

  Thanks for your assistance.

• Yeah I've had several problems with wifi and data... It's a known issue and Tmobile confirms data issues. We will have to wait on them to fix that as well...

• yeah, i told my girlfriend about the issue yesterday and she has experienced it on her (my old) galaxy s with the new cm9 nightlies as well. not as often as on my one s however ...
   
   after reading about this issue on this forum (german) and more general about mobile data connections with umts/hspa (german) i think it the issue is the result of an error in the umts<->hspa switching algorithm. as explained on the 2nd link the device will switch from umts to hspa if the bandwidth increases above a certain threshold (~380k) which will interrupt the connection. so far this is normal behaviour however it should not change constantly between during the transfer of data. i am able to achieve a stable (uninterruped) download if a set the maximal bandwidth below ~300kbit. above this threshold the problem occures.
   
   i am now 99.9% sure this is no hw-issue so i will keep the device and a) hope for either htc or three to make modifications/an update to solve this isssue. b) i will investigate if this threshold/algorithm can be influenced with either build.prop or some other method in which case i will root the device and try do develop a fix. i think everybody that has this issue should inform htc about it as they probably have the best chance to fix it fast.
   
   edit: if someone with a three (drei) branded device reads this: i would very much appreciate it if you could post your /system/build.prop file here! thank you in advance!

• On the computer, double-click the desired folder to access the memory card files:
  • .android_secure
  • folder: downloaded apps
  • Download folder: downloaded ringtones
  • DCIM folder: photos and videos
  • media folder: installed ringtones and notification tones
  • My Documents folder: audio recordings
  • Music folder: albums and song files

• Master reset

  A master reset restores the original factory settings and  may erase all downloaded content, including ringtones, images, programs, and  contacts stored in the internal memory. It does not erase data stored on the  SIM card or memory card (if available).

  To perform a hard reset, follow these steps.

• Master  clear

  A master clear  restores the original factory settings and erases all user data stored in the  phone’s internal memory AND formats the memory card, which erases contacts,  messages, music, picture and video files, and downloaded content. This  can help when the device is running low on memory.

• Master reset using hardware keys

   

  A master reset (factory reset) restores the original factory  settings and erases all user data (including settings and downloaded content) stored  in the phone’s internal memory. It does not erase data stored on the SIM card  or memory card (if available).

• Soft reset

  A soft reset clears and shuts down all active programs. This  can help when the device is running slower than normal or not performing  properly.

  Note: This device  contains an internal battery that cannot be removed. However, follow below to  perform a soft reset.

  To perform a soft reset, follow these steps:

   

  1. Save any files that are open.
  2. Press and hold the Power key on the top of the phone until menu appears.
  3. Tap Restart.

• Wipe cache partition to clear system memory

  If the phone is not working correctly, you may need to reset  it. Whereas a hard reset deletes all your information, clearing the system  cache does not erase any personal data or settings.

   

  To wipe the cache partition, follow these steps:

   

  1. From any Home screen, tap the Applications icon.
  2. Scroll to and tap Settings.
  3. Scroll to and tap Apps.
  4. If necessary, tap the All tab.
  5. Scroll to and tap the desired application to clear its cache and data
  6. Tap Clear data and Clear cache.
  7. Repeat with other apps as needed.

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• Thank you for providing me with the additional details to enable me to resolve your enquiry.
   
   It’s always our aim to ensure that our customers’ issues are resolved first time and I’m sorry that this has not happened in your case.
   Thank you for performing the steps outlined in my previous email.
   
   At the moment we are collecting information and feedback from our customers to forward the issue to the HTC head office.
   I would like to pass on your details to the relevant department for investigation. Please provide the following:
   
   Telephone number:
   ROM Version/Build number: (It can be seen from settings > about phone> software information).
   IMEI or serial number S/N
   
   HTC will then issue a notification on our website once we have reached a conclusion. At present I am unable to tell you when it will happen, If you would like we can contact you the moment that an update is available.
   
   Alternatively, you can have the phone exchanged with the vendor if you've bought it recently, or you can send it to our repair centre to Flash the ROM to make sure it has the right software installed.

• rebooted 3 times last days,
   but now i've done a soft-reset and seems to be ok.
   so "obvious" and so "difficult" to figure
   
   10.35 : soft-reset : (suggested also by htc assistance)
   10.45 : poweroff : device self poweroff (battery level 3%) - starting charge
   13.05 : poweron : charge complete, poweron, fly mode activated
   16:51 : still 100% !
   
   I'll wait tomorrow morning to verify that is completely solved
• when i´m in airplane mode for a night (~8 hours) i dont lose a single percent of battery... so it´s either your battery or the software,
• Definitively solved for me. This night: 7 hours, 0% of charge lost.
   Soft-reset solved it.

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• Just some units have a faulty battery or loose cable ever since I exchanged my faulty heating up one no heating at all
• My overheating is gone I believe. It was there the first 24 hours. I guess because it was the first time it was being used.
   
   After I fully charged it off, it doesnt get as hot anymore.
• That was a one time thing hasn't happen agian.
• First few days it got real hot... Now a little warmth nothing to worry about.

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